Category: Client Spotlights

Photo by The Woman’s Club of Nashville

Founded in 1909, The Woman’s Club of Nashville was founded by a group of young women who wanted to become effective advocates of public good—especially in the areas of philanthropy, the needs of children, and the rights of women. The organization was the first women’s civic club founded in the state of Tennessee.

More than 100 years later, its members are still making a difference in the Nashville community. With more than 115 members, The Woman’s Club of Nashville continues to gather, learn new things, and develop lasting relationships.

The Opportunity

The Woman’s Club of Nashville gathers at the J.B. Daniel House, which was added to the National Register of Historic Places in 2010. An adjacent building, known as Haley Hall, was built in 1977 to support the organization’s growing needs and provide additional space to host events and receptions.

In 2022, the organization’s committee recognized the need to replace the roof of Haley Hall and asked their members for roofing company recommendations. A board member from Ladies of Charity recommended Maxwell Roofing. The organization met with various roofing companies before eventually selecting Maxwell Roofing for their reroofing project.

The Solution

Maxwell Roofing began the project in the fall of 2022, working alongside The Woman’s Club Housing Committee to address any particular concerns or questions. Recognizing the opportunity to work within certain constraints, the Maxwell Roofing team offered a thorough estimate, creative suggestions, and informative updates during the project to ensure it was completed on time and on budget.

Maxwell Roofing’s professionalism made a difference for The Woman’s Club of Nashville throughout the reroofing project. “They provided quick responses, suggestions, and informative emails,” explained Diana Gray, WCN House Chair. “We are very satisfied and would recommend them for a job well done.”

As a company that believes in empowering the next generation of female construction professionals, we’re honored to serve The Woman’s Club of Nashville for their re-roofing needs. We are grateful that the organization enjoyed our partnership as much as we enjoyed working with them.

Photo by: Indian Lake Peninsula Church

Leaders in the First Baptist Church of Hendersonville founded Indian Lake Peninsula Church in 1969 in order to reach parishioners on the other side of Hendersonville. The church has grown over the years and includes two pastors, two full-time staff to run the office, six employees on the ministerial staff, and 15 employees running the Mother’s Day Out Program.

The church serves the community of Indian Lake Peninsula not only through Sunday services but also through midweek community gatherings on Wednesdays and other group events throughout the week. Beyond church activities, Indian Lake Peninsula Church also serves as a space for civic groups and sports leagues in the community.

The Opportunity

In 2018 and 2019, Indian Lake Peninsula Church underwent a major remodel to upgrade its building. The church’s general contractor, Hardaway Construction, connected the church with Maxwell Roofing & Sheet Metal. The church needed significant roofing work done and needed a roofer that could coordinate closely with their HVAC company. 

The Solution

After contracting Maxwell for construction on the main church building, the church’s leadership asked them to bid again on a re-roof for the office. 

“Maxwell did a great job with our worship center roof, so when it came time to redo our office roof, we started with Maxwell. However, we wanted to do our due diligence and had a few other companies bid on the project,” said Drew Altom, the administrative pastor at the church. “One told us it would be months before they could even get materials, meanwhile Maxwell was ready to start to help us fix several leaks we had.”

Maxwell’s commitment to tracking roofing warranties is what sealed the deal for the church. Through Maxwell’s planned maintenance program, Indian Lake Peninsula Church can rest assured that the roof will be inspected and maintained regularly. 

“The ultimate factor was the ability to have one company that we can call for all of our warranty work. One call does it all!” Drew explained. 

Childhood friends Ed Reed and Q Taylor were regular patrons of 8th & Roast Coffee Company before they ever dreamed of owning the company. The pair met up regularly at the coffee shop as they planned to launch their own restaurant. Eventually, the owners approached them to partner up.

With three locations throughout Nashville and 25 employees, 8th & Roast Coffee Co. is a growing part of the Nashville coffee scene. The business partners with Fair Trade coffee farmers from around the world to bring the best craft coffee possible to the area.

The Opportunity

As a community-centered coffee shop, 8th & Roast likes to maintain a welcoming environment where customers can hang out, hold meetings or get work done. A leaky roof at one of their locations started to threaten that atmosphere. As a hospitality business, 8th & Roast’s managers weren’t familiar with construction and they turned to the internet to try to find a solution to their roof problem.

The Solution

After reaching out to several roofing companies, Maxwell Roofing & Sheet Metal provided the 8th & Roast team with the most detailed quote. Maxwell followed up at every step through the process and was able to guide the coffee shop through the entire process of their roof replacement. With businesses like 8th & Roast, Maxwell’s roofers always make an effort to disrupt the normal business as little as possible. 

“Our roof doesn’t leak anymore!” said owner Ed Reed. “Our experience with Maxwell was simply the best.”

Developing more than two million square feet of commercial space in the Huntsville area

Samples Properties is a full-service commercial real estate company that has served Northern Alabama for more than 40 years. Having overseen the development of over two million square feet of projects, the company has established a strong reputation, background, and experience base. Samples Properties thoroughly understands its local market and is able to quickly adapt to its changing needs. The company especially prides itself on the honest, ethical, and trustworthy core values on which its foundation was built. 

The Opportunity 

As the company develops and manages numerous properties, the need for commercial roofing services is frequent. Samples Properties’ first priority is the integrity of its buildings, so preventative maintenance, routine inspections, and other roofing services were top-of-mind. Maxwell Roofing & Sheet Metal, Inc. opened a service hub in Huntsville in 2010 and approached Samples Properties about a possible partnership. 

The Solution

Samples Properties chose Maxwell Roofing as their commercial roofing partner and has been a customer ever since. Over this long-standing relationship, we have had the pleasure of providing their company with leak-related services, roof inspections, repair projects, and budgeting forecasts for its many properties. 

“They do cost-effective, quality work,” says Kyser Samples, Property Manager at Samples Properties. Samples also notes that our thorough inspection reports are a great help in maintaining the buildings’ commercial roofing systems. 

Maxwell Roofing’s local Huntsville, Alabama representative maintains a strong relationship with the property management team of Samples Properties to better assist with the managing and maintenance of each property. We foster these relationships so that we can always broaden and improve our services for our customers, and are grateful that Samples Properties enjoys our partnership as much as we enjoy working with them.

Exceeding customers’ expectations in the commercial, industrial, and residential markets

Journey Design Company is a licensed general contractor in Tennessee. Serving the commercial, industrial, and residential markets, the company is a two-person operation built on quality values. Allen Jenkins, President of Journey Design Company, started the company with his wife more than a year ago, with their sights set on developing a customer-focused organization. 

A licensed mechanical engineer, Jenkins has been working with architects and contractors across the nation to install various equipment for the last 18 years. He and his wife finally decided that the next step was to obtain a general contractor’s license to provide turnkey installations.

The Opportunity 

As Jenkins found himself needing commercial roofing services, he asked around for the best roofing company in the area. A friend referred him to Maxwell Roofing & Sheet Metal, Inc., prompting him to reach out. One year later, Journey Design Company is still a Maxwell customer. When asked what made Jenkins continue with our services, he replied, “They did a good job on the first project, so we kept coming back.” What more could you ask for? 

The Solution

Maxwell Roofing provides Journey Design Company with sheet metal curbs and complete roofing services. Jenkins appreciates the Maxwell team’s responsiveness and professionalism the most. “They respond quickly to quote requests, provide good communication throughout a project, and execute professionally,” he says. We hope to provide our “reliable and quality” service to Jenkins’ company for years to come.

Providing high-quality products and exceptional customer service, adding to the customer’s bottom line

The Baker twins, Andy and Chad Baker, own and operate multiple businesses within the real estate and pet care industries. Their first venture, Baker Twins Real Estate, is a portfolio of residential and commercial properties in the Nashville area. Five years after starting in real estate, the Baker twins opened a pet daycare, The Dog Spot, and a pet supply store, Spot’s Pet Supply. 

Baker Twins Real Estate began with flipping foreclosures throughout Nashville. The company grew quickly into the twins’ three separate businesses, as they found a need for a pet daycare in the neighborhood of one of their properties. As the company continues to grow, the Baker twins have maintained the small-business culture that their employees and customers have come to expect and love. The entrepreneurs now have more than 50 employees between the three locations.

Though they don’t flip houses as often as when they started, Andy and Chad now spend their time managing their properties and focusing on their petcare ventures. 

“We are all in the pet business because we love animals, so it’s pretty hard to have a bad day around here,” says Andy Baker. 

The Opportunity

 The Baker twins own multiple properties around Nashville and needed help managing the roofs on their commercial buildings. After a friend in the real estate business recommended Maxwell Roofing & Sheet Metal Inc., Baker Twins Real Estate became a Maxwell customer over a decade ago. 

“We have been using Maxwell for years. They have installed new roofs at several of our commercial buildings, replaced roofs, and made repairs. Regardless of what they are doing for us, they are professional and always responsive,” says Baker. 

The Solution 

As the company’s full-service commercial roofing partner, Maxwell provides Baker Twins Real Estate with new roof construction, roof repair and maintenance, and roof replacements. Baker Twins Real Estate finds that Maxwell’s work saves them money in the long-term. 

“Using the best materials has allowed us to reduce our HVAC costs and will require us to replace the roofs less frequently, saving us a lot of money in the long run,” says Baker. “We know Maxwell will provide the best materials with expert installers and will be around to stand behind their work if there are any issues,” he adds.

Baker finds that Maxwell’s responsiveness and overall dedication to a quality job well done is what sets our service apart from the rest. “You can count on Maxwell to do things right, and there isn’t a better place around for all your roofing needs,” he affirms.

RCP Companies was founded in 2013 as a boutique real-estate company focused on mixed-use properties. RCP’s portfolio includes everything from commercial spaces to offices and residential properties. RCP handles every aspect of real estate development, from construction through planning and property management. The company focuses on properties that contribute positively to a community and help create extraordinary experiences for the people that use the spaces.

RCP consists of a team of 15 highly-motivated team of individuals with diverse expertise and backgrounds in real estate development, marketing, construction, finance, management, and vertically integrated elements including retail, hospitality, and tech. RCP’s unique skill set and cohesive process contribute to its mission—to promote innovative economic and cultural drivers and authentic places that improve the quality of life within the communities they serve.

The Opportunity

RCP’s clients and customers consist of a wide variety of businesses. As is a highly-proactive, boutique real estate firm, RCP’s clients are international and national tenants, non-profits, architectural firms, members of the community, and more. It’s because of this company model that RCP eventually found the services of Maxwell Roofing & Sheet Metal, Inc. in 2014. For the past six years, Maxwell’s team has provided RCP with a variety of services on multiple facilities for RCP, including: emergency leak repair services, larger scope repairs that address ongoing issues in localized areas, and budgeting and project development to assist in the re-roof process. 

The Solution

When it comes to what makes the relationship with Maxwell Roofing so good, RCP’s Property Manager Jessica Partington says, “Maxwell Roofing provides cost-effective and detailed service to our projects. The team’s detailed reporting assists us in tenant and other vendor communications regarding any rooftop deficiencies.” This high level of service is a big part of what makes Maxwell such a great roofing partner for RCP. Since working with Maxwell Roofing, RCP has seen and improved workflow when it comes to its ongoing commercial roofing needs. Partington affirms, “Maxwell’s roofing inspections have allowed better long-term project forecasting to prioritize facility needs.” Since RCP works with businesses of all types and sizes, having a commercial roofing partner like Maxwell Roofing & Sheet Metal, Inc. has proven to be of utmost importance.

The Client

Next Generation Net Lease Management, LLC is an investment company that acquires net leased commercial real estate properties. They invest in single-tenant real estate that is then leased to large companies. Next Generation’s team is made up of experienced real estate investors with backgrounds in finance, tax, law, leveraged leasing, and the financial services and securities industries.

The Opportunity & Solution

Next Generation has been in business for seven years. For six of those seven years, they have been a loyal customer of Maxwell Roofing & Sheet Metal, Inc. As Next Generation frequently acquires new real estate, there was an immediate need for a reliable commercial roofer they could call upon for quality repairs and replacements. After several local recommendations, Next Generation chose Maxwell Roofing as their full-service roofing partner. Steven Germain, a principal investor, says that what he enjoys most about working with Maxwell is “efficient work, fair pricing, and knowledgeable and honest people.” He goes on to say that they genuinely “like John Maxwell and trust him and his team.”

Providing Facility Management and Maintenance Services for Schools, Churches, and Nonprofits

The Client

Since 1998, SFM has been and continues to be the preeminent model of facility management and maintenance for schools, churches, and other nonprofits. To achieve this, the company’s undeterred vision is to excel in the areas of customer service, knowledgeable solutions and advice, effective results and efficient means, and meaningful, Challenging and sustainable careers for its employees. SFM’s unique scalable model is what truly sets them apart from other companies—providing expertise and skill with a true and transparent “cost-plus” basis. Recently celebrating 20 years in the facility management and maintenance business, SFM is comprised of around 115 employees and 40 customers in the Middle Tennessee area, including well-known educational institutions Currey Ingram Academy, Father Ryan High School, Harpeth Hall School, and Montgomery Bell Academy.

The Opportunity

SFM’s relationship with Maxwell Roofing & Sheet Metal, Inc. began as SFM began reexamining vendor contracts for some its customers. Among its list of customers, three are using Maxwell Roofing and are very pleased. For these customers, Maxwell provides maintenance, service, and new roof replacements. SFM’s Business Development Manager, Ryan Brant explains, “SFM comes in as a neutral, third party and examines work to make sure vendors are held accountable. When we go out for bids, Maxwell is certainly in the conversation mix. We go to them often for bids and would certainly recommend them.” While not every customer is the right fit for any vendor, Brant says, “SFM takes a lot of pride in finding the right fit, and want to make sure our customers feel good about working with a vendor. Maxwell is always responsive and gives a fair bid.”

The Solution

As SFM is the conduit between the vendor and customer relationship, they help customers understand what is the best value for their needs, but the customer gets ultimate say in who they work with. Brant explains, “Some of our larger customers have an SFM facility manager on site, where smaller customers might only have one person on site, or a smaller nonprofit might have roaming facility managers who take care of needs.” Brant affirms that Maxwell’s team always knows we’re looking for the best vendors for our customers, and SFM appreciates their responsiveness to that. As SFM works with many schools, churches, and nonprofits, they desire to connect with the mission of each customer, viewing SFM’s role as taking on the time burden of maintenance, ultimately helping each organization achieve its mission. Brant says, “Maxwell Roofing & Sheet Metal, Inc. has proven themselves as being the best fit for the SFM customers they serve, and we are confident that other customers on the search for a commercial roofing partner will also be satisfied with same the level of service and professionalism we’ve experienced.”

Taking Collaboration in Commercial Real Estate to a Whole New Level

The Client

Founded in 1987, the SVN® brand was created out of a desire to improve the commercial real estate industry for all stakeholders through cooperation and organized competition. SVN is now a globally-recognized commercial real estate brand united by a shared vision of creating value with clients, colleagues, and its communities. SVN | Avat Realty, LLC, is a full-service commercial real estate brokerage firm of around 1,500 employees, providing commercial real estate services to large corporations, middle market businesses, and individual entrepreneurial investors. Serving the Greater Alabama area, SVA | Avat Realty offers advisory services for the sales, leasing, and management of commercial properties locally, regionally, and nationally. “When you choose SVN | Avat Realty, you mobilize the entire SVN organization of experts and all our trusted relationships to act on your behalf,” says Debbie Collins, Associate Advisor for SVN | Avat Realty.

Among the many things that make SVN | Avat Realty unique is that it works with national REITs, individual investors, and corporations on the purchase and sales of retail, office, and multi-family properties across the U.S. Property management for retail is also available in the North Alabama area through SVN | Avat Realty’s Huntsville office. Additionally, SVN | Avat Realty stands apart from competitors with its core company covenants, which personifies its values and culture and differentiates it from the competition.

The Opportunity

How did SVN | Avat Realty discover Maxwell Roofing & Sheet Metal, Inc.? Collins says, “We discovered Maxwell while they were on the job for a neighbor retail property. Two years later, Maxwell’s Huntsville team provides us with service repairs and diagnosis of EPDM roofing.” Choosing to work with Maxwell Roofing over another roofing company is a simple choice for SVN | Avat Realty. Collins explains, “Maxwell lets us know when they are on the way, when they are on site, and what the issue is before repair is done. All this is done in a timely fashion, and the invoice is accompanied by photos of the repair area and description of work performed.”

The Solution

SVN | Avat Realty believes the Maxwell Roofing Huntsville team is the best roofing partner for them because they are confident in Maxwell’s ability to diagnose and repair roofing issues. Collins also affirms that the Maxwell Roofing Huntsville team has improved SVN | Avat Realty’s facilities by saying, “Our tenants are happy that Maxwell Roofing shows up promptly and that the technicians are always courteous and professional.” For other Huntsville-area business considering Maxwell Roofing & Sheet Metal, Inc.’s services, Collins encourages, “I would tell another business that they can’t go wrong by choosing Maxwell Roofing’s Huntsville team for their roofing projects.”

Providing Trusted and Collaborative Solutions in Facility Management

The Client

JLL (Jones Lang LaSalle) has been a trusted partner to corporations across the globe for more than 250 years. As a professional services firm, the company provides one-of-a-kind advice and solutions for organizations of all sizes. Among its many teams includes JLL-Mars, whose main responsibility is to be the complete service facility provider for Mars, Inc.’s Thompson’s Station, Tennessee, headquarters. JLL-Mars oversees the property’s upkeep from the building envelope to the roof, which can encompass everything from landscaping to janitorial needs. JLL-Mars is responsible for mitigating risk through business continuity. The JLL-Mars team has been serving the Thompson’s Station’s site for the past four years since the campus was built and opened. The JLL-Mars team is comprised of five individuals, led by Facilities Manager, Terry LeTourneau, who makes sure daily operations of the site are ongoing, in compliance, and to the highest quality standards of operation.

“JLL values innovation, so the relationship with Mars, Inc. has been a perfect match,” says LeTourneau. The two companies’ mutuality trickles right down to their contractors and permeates everything they do. “Employees at Mars, Inc. live by the company’s Five Principles—Quality, Responsibility, Mutuality, Efficiency, and Freedom—and our JLL team is united and guided by these principles which inspire us to do our best,” adds LeTourneau.

The Opportunity

JLL-Mars first discovered Maxwell Roofing & Sheet Metal, Inc. as LeTourneau encountered them through a separate JLL account in Murfreesboro, Tennessee. As Maxwell Roofing was the preferred service provider for this JLL property, LeTourneau had the opportunity to learn firsthand about the steady maintenance and quality service of the Maxwell team. LeTourneau contacted Maxwell Roofing, who came on-site to meet with JLL-Mars and evaluate the facility’s needs. “It seems like just yesterday that we sat down with the Maxwell team and discussed our facility needs and the scope of the work. Three years later, Maxwell Roofing still provides us with repair and maintenance, roof audits, roof inspections, and more,” says LeTourneau, who gives high praise for the ways in which the Maxwell team sets a high bar in service standards.

“Maxwell Roofing’s response time is always impressive. Even when it’s raining, we can always count on them to be here, and especially if there’s ever a business impact emergency,” affirms LeTourneau. JLL-Mars also appreciates the Maxwell team’s attentiveness, copious notes, Google images, building labels, and more. LeTourneau explains, “There’s never been a time when Maxwell Roofing has not been on site within 24 hours. They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.”

The Solution

As for what makes the relationship with Maxwell Roofing & Sheet Metal, Inc. so good, LeTourneau says, “The first time we met with the Maxwell team, we wanted our relationship to be more than contractually-based. We wanted a vested relationship. That spoke volumes to them. More than just attending to repairs, they also let us know when something else needs replacing or if there are possible warranty issues on the horizon.” JLL-Mars also values that they can always depend on seeing the same Maxwell Roofing service technician who knows their facility inside-out.

When asked how Maxwell Roofing & Sheet Metal, Inc. improves the JLL-Mars facilities, LeTourneu explained, “We had a four-year leak in our dry goods warehouse. When the Maxwell team first arrived, they were shocked to see the number of patches (maybe 35). At the time, the account manager gave us a quote to replace unit to unit, and within two days, they had it completely taken care of, and it hasn’t leaked since.” For other businesses in the market for commercial roofing and repair services, JLL-Mars encourages getting to know Maxwell Roofing & Sheet Metal, Inc. LeTourneau affirms, “You should always choose peace of mind over price. We won’t haggle over peace of mind. Companies have the choice of taking the easy way out versus partnering with a long-term, responsive, accessible, and attentive vendor. Choose the latter. Choose Maxwell Roofing.”

Serving the Nashville Area with 60 years of Commercial Real Estate Experience 

The Client

One of Middle Tennessee’s leading commercial real estate firms, Horrell Company specializes in real estate brokerage services in leasing and sales, tenant representation, property management, development consulting, and acquisitions for commercial and investment properties in Nashville and throughout the Middle Tennessee market. With 60 years of experience, Horrell Company has built a trusted reputation with its family-owned and operated legacy, core values, and quality service.

Horrell Company’s founder, Thomas Henry Horrell, started Horrell Refrigeration in 1943, providing refrigeration to local grocery stores. Horrell Properties, Inc. was later formed in 1946 and became a flourishing business that gradually evolved into site consultation and development services to grocers. With the purchase of a Sidco Drive and Thompson Lane property in 1955, Horrell Properties, Inc. expanded the business to include commercial real estate, including real estate development, brokerage, and management.

Henry and his sons, Fred and Steve, sold the refrigeration business in 1972 to devote full-time to real estate development, brokerage services, and property management under the name, Horrell Realty and Investments. The company became Horrell Company in 2005 and is the brokerage arm of the Horrell family business. Horrell Company is now led by Steve Horrell as its president and co-brokers, Laura Grider, Ben McKnight, and Mike Russell. Steve, Laura, Ben, and Mike, represent over 100 combined years of experience in Middle Tennessee Commercial Real Estate Sales and Leasing. “I believe what makes Horrell Company unique is that we’re a boutique operation in an ocean of national companies,” says Steve Horrell. “Because of our longevity, we have a real place in the commercial real estate business that includes around 400 tenants from office to retail to industrial to warehousing,” he adds.

The Opportunity

Horrell Company’s now seven-year relationship with Maxwell Roofing & Sheet Metal, Inc. began when the Maxwell team reached out to Horrell Company in their process of changing roofing vendors. “We were immediately impressed with the accessibility and quality of Maxwell’s team and services,” affirms Steve. To date, Maxwell Roofing provides ongoing commercial roof maintenance and gutter work for Horrell Company’s facilities. When it comes to what made Horrell Company choose Maxwell Roofing over another roofing company, Steve says “We love that Maxwell Roofing & Sheet Metal, Inc. is a local, family-owned and operated business much like ours. We had always heard great things about the Maxwell team, and now, we can attest to the company’s reliability and quality of work, which makes them stand out from other roofing vendors.”

The Solution

As for what makes the relationship with Maxwell Roofing & Sheet Metal, Inc. so good, Steve says it is their attention to detail and their execution of processes. “With Maxwell Roofing, you can always get someone on the phone, and their follow-up time is second to none.” Steve explains that the biggest potential issue in the world of commercial property management (aside of mechanical issues) are roofs. “Since Horrell Company is a part of the MAXCare program, the Maxwell Roofing team does an annual update for us, which is extremely helpful because we have partners who want to see the latest roofing surveys. MAXCare sets Maxwell Roofing & Sheet Metal, Inc. apart from their competitors,” affirms Steve.

For other businesses considering Maxwell Roofing & Sheet Metal Inc.’s services, Steve encourages exploring what the Maxwell team has to offer. He explains, “When you’re a property manager, and a roofing issue appears, accessibility matters.” A perfect example of that for Steve was when Horrell Company had a roofing issue to arise on a Sunday. He emailed the Maxwell team with pictures and assuming to hear back on Monday. However, it came as no surprise to Steve when Maxwell’s Service Account Manager, Kalen Canady, emailed him back the same day. “That’s the kind of difference in Maxwell Roofing & Sheet Metal, Inc.’s level of care that has helped them maintain their high-ranking reputation throughout Middle Tennessee,” says Steve, who looks forward to the continued partnership with the Maxwell team.

Brentwood Baptist Church in Brentwood, Tennessee, who engage the whole person with the whole gospel of Jesus Christ anywhere, anytime, with anybody.

The Client

Approaching its 50th anniversary, Brentwood Baptist Church believes that to know where you’re going, it helps to know where you’ve been. Since its establishment in 1969, the church has seen God do many exciting things within its church body and throughout the community. Among the many inspiring and significant moves of God, the church has witnessed is its growth through seven regional campuses through the Middle Tennessee Initiative. With more growth in sight and a church multiplication mission to establish 100 healthy congregations in Middle Tennessee and beyond, the church body and leadership is enthusiastic to see what God will do in the future.

They currently employs around 120 staff members, including lead pastor, Mike Glenn, who’s been in his role since 1991. Under Glenn’s leadership, the church has grown to a membership of over 10,000. Many things make Brentwood Baptist Church unique, such as its well-known reputation of being a multi-site, multi-cultural congregation that includes the Deaf Church, the Chinese Church, the Hispanic Ministry, as well as its seven regional campuses—Brentwood Baptist Church (central campus in Brentwood), The Church at Avenue South, The Church at Station Hill, The Church at West Franklin, The Church at Woodbine, The Church at Lockeland Springs, and The Church at Nolensville.

The Opportunity

As they prepared for its Lockeland Springs campus merger, they called upon Maxwell Roofing & Sheet Metal, Inc. for a roofing repair and maintenance quote, which then led to them calling upon the Maxwell Roofing team for some additional general repair work. “Because of Maxwell Roofing & Sheet Metal, Inc.’s timeliness and the inviting relational experience with their company representatives, we quickly liked our service experience, and their team did what they said they would do,” says Eric Pogue, Project Manager. “With Maxwell Roofing & Sheet Metal Inc.’s trusted reputation and commitment to Middle Tennessee, they were a perfect match for our Middle Tennessee Initiative, which has brought additional facility maintenance and roofing service needs for our regional campuses,” Pogue adds.

Brentwood Baptist needed great working relationships and a company who could be readily available as they add new campuses and maintain current ones. Pogue explains, “We want a roofing partner we can depend on. You can only hope the first phone call will be the only call you have to make when it comes to emergency repairs or leaks. Maxwell Roofing & Sheet Metal, Inc. has met and exceeded those expectations for us.”

“Since 2015, Maxwell Roofing & Sheet Metal, Inc. has maintained the partnership, with Maxwell’s team providing the church services ranging from entire roof replacements to preventative maintenance to service calls for leaks or additions and more. Maxwell’s team has serviced all our campuses in some form or fashion. They are accessible, dependable, and personable, which speaks to their high-quality of work,” says Pogue.

The Solution

What makes the relationship with Maxwell Roofing & Sheet Metal so good for them? Pogue says it’s the genuine working relationship. “I’ve been to several of Maxwell Roofing & Sheet Metal, Inc.’s functions, and the Maxwell family (John, Kathleen, and David) and team genuinely care about their customers,” affirms Pogue. They has seen their facilities continue to improve because of the Maxwell Roofing team’s commitment to protect the envelope of its buildings. “It doesn’t matter the amount of work we do inside if we can’t protect it from the outside,” says Pogue.

For other businesses or organizations considering Maxwell Roofing & Sheet Metal, Inc.’s services, Pogue suggests giving them the opportunity to provide a quote or perform a service. “The Maxwell difference is very evident once you engage with them,” says Pogue. He also appreciates that Maxwell Roofing & Sheet Metal, Inc. is a family-owned company with a strong legacy, which is not something you can always find in the Nashville area. Pogue explains, “Several other roofing companies let us down, didn’t follow up, and required repeat phone calls. Maxwell Roofing & Sheet Metal, Inc.’s service aspect is second to none. We weeded out the “no-nonsense” and are proud to now engage with a vendor like Maxwell, who meets our needs in the best ways and with the highest quality.”

Helping Students Seek Truth through Academic Excellence, Community Service, and Moral Integrity

The Client

Chartered and opened in 1958, Ensworth School was built on a foundation of excellence, which is still evident today as a kindergarten through twelfth grade, coeducational independent school. The school opened its doors with 152 students and 10 teachers spread across eight grades and today enrolls around 1,131 students between its lower, middle, and high school campuses and around 150 employees.

Rich in history and generously supported by its community, Ensworth School is one school with two campuses and prides itself in maintaining beautiful, well-kept, and up-to-date facilities. Red Gables, a large Tudor-style home in Nashville’s West End residential neighborhood, houses Ensworth’s lower and middle school, along with added facilities that include a library, music education venue, and athletic center. In 2004, Ensworth’s high school campus was constructed on a private, 127-acre historic site in West Nashville, and includes state-of-the-art academic, performance, and athletic facilities.

“Many things make Ensworth School unique,” says Greg Victor, Director of Facilities at Ensworth School. “From the school’s prestigious enrollment standards to its academic achievements and resources to the extraordinary facilities, Ensworth School stands apart from other schools with its commitment to excellence,” Victor adds.

The Opportunity

Ensworth School’s commitment to excellence extends into the ways in which it chooses partners to help maintain the beauty and longevity of its facilities, and that’s part of the story that led the school to discovering Maxwell Roofing & Sheet Metal, Inc. Before Victor brought Maxwell to the Ensworth School table, the campuses had worked with eight different roofing companies primarily at the lower school campus. “After meeting Kathleen Maxwell at the local chapter meeting of an International Facility Manager’s Association, she made such a wonderful first impression and offered for Maxwell Roofing & Sheet Metal, Inc. to visit our campuses to assess our needs and make an offer. They came quickly to inspect and present a comprehensive maintenance plan that we couldn’t refuse,” affirms Victor.

Ensworth School has now been working with Maxwell Roofing & Sheet Metal, Inc. for over two years. Their work began at with the lower school at Red Gables and quickly extended to the high school campus. Among the services that Maxwell Roofing & Sheet Metal, Inc. provides to Ensworth School are annual roof assessments, yearly preventative maintenance that includes inspecting and assessing potential problems, and forecasting for the longevity of our facilities’ roofs, which helps Victor and his team with budgeting. “It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year,” says Victor. “As a facilities guy, you can’t always use who you want to use, but with Maxwell Roofing & Sheet Metal, Inc., we got lucky,” he adds.

The Solution

What makes the relationship with Maxwell Roofing & Sheet Metal, Inc. so good for Ensworth School? Victor says that communication is key. “Maxwell Roofing & Sheet Metal, Inc.’s team is always quick to respond. I can always count on Kathleen to take the message and quickly get the right person on the job. I deal with several companies, and it’s rare to find that type of responsiveness and attentiveness to our needs that Maxwell Roofing & Sheet Metal, Inc. provides,” affirms Victor.

Victor says that Maxwell Roofing & Sheet Metal, Inc. has improved Ensworth School’s facilities most effectively through its preventative maintenance plan, as the school no has much less instances where repairs are needed. “Maxwell Roofing & Sheet Metal, Inc.’s reputation is among the best you’ll find, and everybody we’ve worked with on the team is thorough. They work around our schedule (not creating disruptions or distractions during the school day) and are very respectful of our environment. The team has done a wonderful job from assessment to construction to service,” says Victor.

Ensworth School also appreciates the way Maxwell Roofing & Sheet Metal, Inc. takes each maintenance task by section as needed, while providing a concise, long-term, and proactive service approach. For other businesses or institutions on the search for roofing services, Ensworth School recommends giving Maxwell Roofing & Sheet Metal, Inc. a try. “See for yourself what Maxwell Roofing & Sheet Metal, Inc. has to offer. They will prove their worth,” says Victor.

North Alabama’s Commercial Real Estate Leader and Developer of Choice

The Client

Founded in 2000 by CEO and President John D. Blue and his son and CFO, John W. Blue, John Blue Realty serves Huntsville, Alabama and the entire North Alabama region as a respected leader in leasing, real estate development and construction, property management, and asset management. Headquartered in Huntsville, John Blue Realty is proud to be a full-service commercial real estate brokerage company that offers a complete approach to commercial real estate, including its development division, Blue Development.

As a trusted and respected family company, John D. Blue opened the business after more than 40 years of experience in the real estate industry. Eighteen years later, John Blue Realty employs a team of 10 professionals and serves a broad range of clients, including commercial buyers, sellers, investors, and tenants looking for new office, retail, and warehouse space. Additionally, John Blue Realty assists current tenants who want to purchase or build their own buildings. As for a typical day at John Blue Realty, “We always have new projects under development, new property searches for buyers, showings of listings, and maintaining our property management holdings,” says Tamara French, who handles Commercial Real Estate, Sales/Leasing, and Property Management at the company.

The Opportunity

John Blue Realty first discovered Maxwell Roofing & Sheet Metal after multiple negative experiences with several other roofing companies. “From working with local roofing vendors to companies in Atlanta and Birmingham, we were getting discouraged until a friendly competitor recommended Maxwell Roofing & Sheet Metal to us. We have been greatly impressed by their service and maintenance response ever since,” affirms French. Maxwell Roofing & Sheet Metal has been providing service to John Blue Realty for two years now, including total roof replacements to leak repairs.

“What made our experience so much better with Maxwell Roofing & Sheet Metal versus other companies is their excellent photo reports of problems they find and fix. If larger repairs are necessary, they also prepare a detailed photo report, along with their recommended solutions and quotes. For us, that is perfection,” says French. These photo completion reports can be shared with John Blue Realty’s tenants to show what the problem was and that it is fixed. As tenants often never hear back from landlords to know if a problem is fixed, French says this is major customer service differentiator for Maxwell Roofing & Sheet Metal.

The Solution

What makes John Blue Realty’s relationship with Maxwell Roofing & Sheet Metal so good? French can’t say enough good things about the Maxwell Roofing & Sheet Metal team’s intentional approach to customer service and communicating with clients and their tenants about service issues and repair completions. “Maxwell Roofing & Sheet Metal’s relational service approach has only made the daily workflow of John Blue Realty more efficient and seamless,” says French. For other businesses considering Maxwell Roofing & Sheet Metal’s services, French encourages reaching out and learning for yourself how Maxwell Roofing & Sheet Metal will help you focus on your business, as they offer quality service and a peace of mind in knowing that the job will be done right and on time.