8 Common Low-Slope Roofing Mistakes

When planning to install or repair a low-slope roof on your commercial building, you want to ensure that you’re planning for longevity. By not cutting corners and checking for quality along the way, your roofing contractor can significantly improve the lifespan of your roofing investment. To help you identify whether your commercial roofing partner is following best practices, here are eight common low-slope roofing mistakes they should avoid.

1. Having Inadequate Drainage

Proper drainage is essential to keep your roof free of pooling water and the accumulation of dirt and debris. Drainage issues are especially common in low-slope roofs, often causing long-term water damage. Among other consequences, poor drainage and pooling water can dissolve the adhesives used in construction, allowing moisture to infiltrate your building. Your roofing contractor should design a plan to prevent drainage issues before beginning your project.

2. Using Low-Quality or Incorrect Materials

As water does not drain as quickly from a low-slope roof due to its lack of slant, the materials your roofer chooses are important to ensure its longevity. You must consider that water will pool, even briefly, and so the materials must be able to withstand that exposure. Additionally, in the colder months, pooling water can freeze and thaw, so temperature should also be taken into account when searching for the best materials. 

3. Failing to Check the Seams Throughout the Project

Rather than waiting until the end of a project to check the seams, your roofer should probe the seams throughout the project to identify gaps. A “probe” is a tool that a roofer uses to test the welded seams of your roof. Checking the seams as they go will prevent issues from arising in the roofing inspection or—if gaps are overlooked by an inspector—causing damage to your roof down the line.

4. Improper Repairs

You’ve invested a lot of money in a new roof system, but small repairs are bound to happen throughout the years. Be sure to utilize a high-quality roofing contractor with experience and manufacturer approval so that warrantable repairs are made. Incorrect products or improper repairs can actually cause more harm than good to a new roof system.

5. Reactive Maintenance

A low-slope roof system needs to be regularly inspected and maintained to prevent small leaks from becoming larger issues. Many owners and representatives expect a new roof system to be water-tight and problem-free, but roofs are exposed to weather conditions and other external factors that can cause damage to a roof system. To avoid common issues, proactively manage your roof system with annual assessments and regularly scheduled preventative maintenance calls.

6. Leaving the Membrane Dirty

To ensure proper welding, adhering, or mechanical fastening, your roofer should ensure that the roof’s membrane is clean and dry beforehand. Even when returning to a roof for patches or repairs, cleaning the membrane should always be done first. When bonding new patches, flashing, or new membrane to the original field membrane, it must be as clean as possible for a long-term seal. The older the original material, the more difficult this is to do properly because the membrane naturally deteriorates over time.

7. Placing T-Joint Patches Incorrectly

A t-joint is where layers of a roof’s membrane meet. For leak prevention, t-joint patches must be placed and appropriately welded throughout the roofing system. Your roofer must cover all three of the joint’s membranes with the patch. And it’s equally important that they put the patches in the necessary places.

8. Improper Workmanship

For a high-quality roof system, hire a knowledgeable roofer. Many common roof problems can be traced to poor workmanship, so to minimize the risk of future roof problems, use an experienced and established roofing contractor. Professional roofing companies train their employees with proper installation techniques and high-quality products. To help avoid poor workmanship, always research the roofing contractor prior to hiring for their reputation, longevity, and safety rating. By taking the time upfront to choose carefully, you can minimize the risk for post-installation issues. 

Contact Maxwell Roofing & Sheet Metal, Inc. today to learn how we can make your low-slope roof last longer with regular inspections and maintenance.

How COVID-19 Has Affected Commercial Roofing in Nashville

The COVID-19 pandemic affected every industry in the country—commercial roofing included. The roofing industry in Nashville went through a tough year. A tornado, derecho, and a pandemic all came together to put our patience and skills to the test. 

Though we were affected, our customers are still in need of inspections, maintenance, monitoring, and construction. Here are a few changes that we have noticed in our company and industry as a whole. 

Customers Now Budget with COVID-19 in Mind

As businesses experienced shutdowns, lower capacities, and employees working from home, they were forced to pause and re-evaluate their budgets. Their priorities inevitably changed, leaving them to consider where their money was going. Of course, there were pressing issues to be addressed first, such as changing operations to comply with regulations and protecting employees and customers. 

For the roofing industry, this meant that fewer projects were being scheduled. This shift proved to be only temporary, however, as companies have now begun to regain their footing. Some were able to take advantage of the government stimulus package, and others have now transitioned—and settled into—their new way of operating. It’s certain that another shift is in store as the pandemic dies down, and business returns to yet another new normal, but one thing rings true: commercial roofing services will always be necessary to maintain the integrity of a building. 

Construction is Moving as Normal, with Safety Precautions

Companies that are now dealing with vacant buildings, as their employees work from home, are taking this time as an opportunity to replace their commercial roofs or complete other large-scale renovations. With fewer people in the building, there are fewer disturbances throughout the workday. When it comes to maintenance services, many companies feared, rightfully so, that neglect could lead to costly damage down the line.

Commercial roofing contractors are taking extra safety measures on the job to ensure that they keep themselves, their teams, and their customers safe and healthy. Teams are carrying bottles of sanitizing solution, wearing masks, practicing social distancing, and completing daily screenings. It’s crucial that we all keep each other’s safety at the forefront of everything we do. 

“Maxwell Roofing’s first priority is to keep our customers and employees safe. Additionally, we strive to always be of service to the customer. The pandemic has provided a new challenge, but our position remains the same,” says Kathleen Maxwell, Vice President of Sales.

We Have Added a New, Modified Service

As customers’ priorities have understandably changed throughout the pandemic, Maxwell Roofing noticed that some companies’ commercial roofing needs are now different, prompting us to design a service that fits their new operations. Many companies have fully vacant buildings at the moment that could sustain damage. Others are running at full capacity and are wholly focused on their teams and customers. And, for those in between, they may be running at lower capacity but have a facility manager on staff that can perform an inspection.  

To provide relief, we now offer Maxwell Monitors—a new, flexible monitoring service to help you look after your building while you’re away or tending to your business. This service includes a downloadable inspection checklist and scheduled inspections to monitor the health of your roof, whatever your current situation. 

“We are adapting to the new needs of the customer and are always open to input for how we can improve our services line. Our attempt to flex with the recent environment is evident in our new program, Maxwell Monitors. This service is a cost-effective approach allowing us to monitor your building, with a contactless option, so you can focus on your business and team,” adds Kathleen.

Roof Inspections, Maintenance, and Construction are Still Essential

The importance of regular maintenance can’t be overstated. While Nashville continues to face challenges, preventative maintenance and timely replacements can protect your building and make your commercial roofing budget stretch further. If you are unsure how commercial roofing fits into your budget, talk to your contractor about how you can modify your service to continue to maintain your roof’s integrity. 

Contact Maxwell Roofing & Sheet Metal, Inc. today to schedule your next roofing inspection.

We Monitor Your Building, You Focus on Your Business: Maxwell Monitors

Even as states begin to open, COVID-19 has dramatically changed our local businesses. It’s likely that we will all see the effects of the pandemic long after it has dissipated. In light of the changes our customers are experiencing, Maxwell Roofing & Sheet Metal, Inc. is offering a modified service to maintain the integrity of your building—so that you can focus on your core business functions.

We know firsthand how difficult this time has been to navigate. And we understand that your building has most likely not been top-of-mind lately because you have been dealing with pressing issues, such as protecting your employees, serving your customers, and making decisions about your business’ future. 

We understand, and we’re here for you. So, we built our Maxwell Monitors plan to ensure that no matter the changes that COVID-19 brought your way, your building will be looked after. 

What is Maxwell Monitors?  

Maxwell Monitors is our commitment to you. Proactive maintenance still remains one of the most important elements of facility management, even during a pandemic or during its aftermath. Maxwell Roofing will monitor your building to ensure that damages don’t snowball into costly repairs or stall operations. This plan allows you to continue maintenance as you change your business to fit the needs of the current climate. 

Do I need Maxwell Monitors?  

Choosing our Maxwell Monitors service option gives you the peace of mind that comes with knowing your building is maintained, and you don’t have to worry about coming in to see an unexpected leak or other damage. 

Not sure if this service applies to you? Here are three scenarios in which this service can help. 

1. Your building has been [or will be] empty for the foreseeable future; however, you have a qualified person on staff who can inspect it. 

Maxwell Roofing will provide you with a list of what to look for when checking for damage and how to identify issues safely. This proposition applies to businesses that have a facilities manager, or someone who is qualified to inspect the building—empowering them to take the inspection and maintenance into their own hands.

2. Your building will be empty for the foreseeable future, and you are concerned that the building will have sustained damage before business returns to normal.

Maxwell Roofing will provide a monitoring service to regularly check the health of your roof and facility. This allows us to identify any current and potential issues, keeping your building protected and ensuring that it’s safe when the building must be occupied again.

3. Your business has been deemed “essential” and is conducting business as usual.

Maxwell Roofing will provide a monitoring service to regularly check the health of your building’s roof and facility to identify any current and potential issues. The check-in frequency will be determined based on the characteristics of each roof. This service ensures that your employees have a safe building to work in, and your operations can continue without downtime caused by damages. 

How do I get started? 

We are here to talk through the best way to handle building maintenance while you’re focusing on your core business functions. Maxwell Roofing has a selection of services to fit any scenario, and we want to help in any way that we can. 

You will find our downloadable Maxwell Monitors monthly inspection checklist here. 

Contact Maxwell Roofing & Sheet Metal, Inc. today to learn more about the new Maxwell Monitors program.

Rooftop Safety 101

Roofing can be a dangerous profession without the appropriate safety precautions. Workers are thousands of feet above the ground, and one misstep could severely injure or even threaten one’s life on a job site. Knowing the risk, the best roofing companies understand their responsibility in keeping their workers safe by following proper guidelines, such as those outlined by OSHA. You can identify a quality roofing company by how they care for their employees’ well-being. 

To help you identify a safe, qualified roofing contractor, we’ve outlined some rooftop safety basics, with added precautions for COVID-19. 

1. Fall Prevention

In 90 percent of fatal falls, there’s not a proper fall-protection plan in place. To stop these preventable accidents and protect from injury and liability lawsuits, roofing companies must stay up to date on OSHA regulations and that facilities take precautions to protect roofers.

OSHA requires the following precautions to prevent falls:

  • Covering holes like skylights or other penetrations using a cover or railing
  • Building guardrails and toe-boards near certain ledges and on lifts
  • Creating warning systems for areas with a fall risk
  • Providing fall restraint systems (like harnesses) when workers will be near edges
  • Securing ladders and other equipment used to access a building’s roof

2. Proper Employee Training

No matter how many precautions are in place, a roofing team is only as safe as its least-informed team member. Everyone on a job site should be regularly trained on safety basics—even the most seasoned roofers need refresher training. The team should all have a great deal of knowledge when it comes to keeping themselves and the rest of their team safe from the beginning to the end of a project.

3. Attention to Weather

Even if a change in schedule shifts a roofing project’s timeline, a roofing company should never be willing to send their team to work on a roof in inclement weather. Certain weather conditions can create extremely dangerous work conditions for their teams, causing decreased visibility as well as increased risk for falling and other work-related injuries.

4. Job Hazard Analysis

Companies that value safety will conduct a Job Hazard Analysis (JHA) to understand how they can best prepare their team for a safe project. This analysis takes into account fall risks, exposure to electricity or chemicals, and several other potentially unsafe items that teams should be aware of.

5. Use of Technology

Roofing technology advances quickly, and it’s up to companies to stay up to date and utilize technology that can increase the safety of their employees. For example, drones can now be used for small-scale roof inspections to keep team members off of the roof altogether, until it’s absolutely necessary.

Another example is GPS hazard marking. Large roofing surfaces may have multiple hazard locations, and it can be difficult for workers to remember exactly where they need to be to stay safe. Many roofing companies have started integrating GPS into their safety equipment so that workers receive an alert when they are approaching a dangerous area.

6. Health Precautions: COVID-19

Safety for construction sites currently includes protecting workers from spreading the coronavirus. Rooftop workers are practicing social distancing, wearing masks, and are asked to stay home if they are feeling ill. To keep their areas sanitized, teams use sanitizing solutions so as not to contaminate an area that another team member will touch.

Roofing companies must carefully follow the general CDC guidelines for construction sites, as well as guidelines by industry-specific organizations, such as the National Roofing Contractors Association (NRCA), to ensure that they have taken every possible precaution.  

Contact Maxwell Roofing & Sheet Metal, Inc. today to learn how we keep our employees safe while continuing to serve our customers.

4 Common Causes for Commercial Roof Leaks

Commercial roof leaks can cause significant damage to your building if left untreated. But, how do they happen in the first place? The wear and tear on your roof over time creates numerous opportunities for water to seep in. And even minor damages can create extensive vulnerabilities. 

Your first step in preventing leaks is to be aware of what causes them most often. When your commercial roof is damaged or worn, and leaks occur, it’s usually because of one of these four factors. 

Material Damage

Damage to your roof’s materials, primarily the membrane or flashing, can cause leaks if they are not identified and fixed promptly. To give you insight into why these elements are so important: the membrane is the outer covering that protects your roof, and the flashing protects the membrane’s edges. Because these are two of the primary components that protect your roof from the elements, any damage to their integrity can lead to leaks. Without proactive roof maintenance, these materials can crack, expand, or shrink, allowing for water to find its way in.  

Open Penetrations

Anything that penetrates a roof’s membrane (HVAC units, vents, drains, pipes, etc.) can make your roof vulnerable to damage when they are not correctly installed or sealed. Penetrations should be inspected and sealed to prevent structural damage to your building

Age of the Roof

Your roof’s lifespan is a significant factor in leaks. Commercial roofs generally last for around 15 to 20 years, but as your roof ages, it becomes more susceptible to damage. In addition, damages that may have gone unnoticed will become worse as the roof ages, creating leaks in the future. Preventative maintenance can help you stay ahead of minor damages and repairs as they come up, which can extend the roof’s lifespan considerably. 

Clogged Drainage Points

Clogged roof drains, gutters, downspouts, and other drainage points can cause water build-up on the roof system. When these points are clogged, the water will eventually find a way to enter the building, resulting in a leak. By keeping the drainage points clear of debris, you can help to promote a water-tight roof system and prevent leaks and other costly damages.

How to Prevent Leaks

The best way to prevent leaks in your commercial roofing system is to schedule consistent appointments with a commercial roofing company. Proactive inspections and maintenance go a long way in finding and repairing minor damages before they become more severe and expensive. 

Before you notice a leak in your building’s roof, ensure that you know your roofing company’s process. Is there an emergency hotline you can call? How quickly can they repair a leak? These questions are crucial because once you notice a leak, time is of the essence. The sooner you can take care of the issue, the less potential there is for damage to your building.  

Contact Maxwell Roofing & Sheet Metal, Inc. today to learn how our MAXCare® program helps you prevent leaks by staying up-to-date on your commercial roof’s preventative maintenance.

The Value of Longevity in the Commercial Roofing Industry

Finding a commercial roofing contractor can be overwhelming. As you prepare to make a substantial investment in your building, you want to make sure you choose the right company. But with so many choices, how do you make the best decision? We view longevity as one of the most valuable assets for a commercial roofing company. Let’s take a look at what makes longevity such a critical element. 

Why Longevity is Important in the Commercial Roofing Industry

Extensive Industry Knowledge

In any industry, years of experience lead to a more knowledgeable team. Commercial roofing companies are no different. Those that have been in business for years have worked on countless projects and have learned from each one. Longevity allows roofing companies to develop extensive knowledge that they can use to better serve their customers.

Fine-Tuned Processes

Years of work and fine-tuning a company’s operations leads to better safety, customer service, and overall project efficiency. Companies that have completed a large number of projects over several years have found the most efficient way to carry out their work.

Proven Track Record

With years of work comes years of loyal customers and completed projects that can speak to a roofing contractor’s value. It’s crucial to look for a company with a comprehensive background of work. Longevity allows a roofing company to build an extensive record of work and customer recommendations.

Commitment to Employees and Customers

A roofing company that shows up for its people year after year demonstrates integrity. Look to well-established roofing contractors that emphasize their commitment to people, employees and customers alike. Companies that have withstood the test of time are those that have taken care of their employees and while providing great customer service, because it’s people who make a company truly great.

Higher Quality Products and Services

New roofing companies hoping to land the sale will often offer discounted prices and, with that, cheaper-quality products. Companies with longstanding reputations are focused on offering customers quality service that will keep their roofs lasting as long as possible. 

Through decades of working in the commercial roofing industry, Maxwell Roofing & Sheet Metal, Inc. has learned a valuable lesson about business: trust and reputation are earned over time. To be competitive in the industry, roofing companies must show time and time again that they can finish a job on schedule with quality workmanship.  

Contact Maxwell Roofing & Sheet Metal, Inc. today to begin planning your next commercial roofing project.

How to Prepare Your Commercial Roof for Summer Heat

As we’re enjoying the mild temperatures of spring, summer is right on its heels. It’s getting warmer by the day, and soon enough, the extreme temperatures of summer will be here. Now is the time to consider how you will prepare your commercial roof for the summer heat and humidity—before they begin to deteriorate your roof’s materials. In this article, we’ll share how the summer heat can damage your commercial roof and what you can do to protect it.

How Summer Heat Can Damage Your Commercial Roof

Summer heat and humidity pose a significant threat to the integrity of your commercial roof. Here are a few of the issues that you must be on the lookout for throughout the summer:

Thermal Shock—Summer temperatures rise quickly during the day, and fall quickly at night. Severe temperature changes, known as thermal shock, can cause your roof to warp or create gaps over time.

Sun Damage—The sun degrades roofing materials if they aren’t properly treated, which can cause bleaching or blackening of the roof.

Drying—When roof linings or structural materials dry out from the heat, they become brittle and crack. If left untreated, those fractures can damage the structural integrity of the roof or degrade its waterproofing materials.

Moisture Retention—Where the summers tend to be humid, commercial roofs are at high risk for retaining moisture. Water patches can cause leaks and, if left unfixed, can lead to roof collapses.

Popped Seams and Loose Screws—The combination of high heat, harsh UV rays, and an expansion and contraction of the roof surface can lead to popped roof seams and loose screws.

How to Prepare Your Commercial Roof for Summer Heat

Your primary defense from the summer heat is a regular roofing inspection. Important throughout the year, inspections allow your roofer to mitigate issues before they snowball into serious, and costly, damages. An inspector will look at the interior and exterior of your building to identify signs of weather damage and normal wear and tear. 

We mentioned a few potential heat damages in the section above. Here are other signs of damage an inspector might find:

  • Water stains on the walls and ceilings
  • Cracks in the walls or roof materials
  • Loose or buckled flashing
  • Gaps in caulking around penetrations or masonry panel joints
  • Cracks or blisters in the membrane
  • Loss of UV reflective granules

Any of the damages we’ve discussed could have been caused by heat or will be made worse throughout the summer as temperatures increase. Regular inspections are crucial to catch these issues early and extend the lifespan of your commercial roof. Proactive maintenance like this allows your business to get more value out of your roofing investment, saving your budget. 

As you plan for your next building project or your next roof replacement, talk to your roofing professional to choose the best materials for your region and the typical weather conditions.

Contact Maxwell Roofing & Sheet Metal, Inc. today to get a quote on your next commercial roofing project. Our team of experts is here to help you choose the materials that best fit your building’s needs.

5 Commercial Roofing Best Practices

A commercial roof is a significant investment in your building. As such, you want to be certain that the company you choose has your best interests in mind throughout the entire project. From the initial quote all the way through to maintaining your roof’s integrity, it’s vital that every step is handled properly. 

Safety, efficiency, and responsiveness are key when choosing a roofing partner, so we’re sharing a few commercial roofing best practices that will help you choose the right roofing company for your business

5 Commercial Roofing Best Practices

1. A Responsive Roofing Team

Commercial roofing installation and maintenance are very involved processes. For that reason, many roofers exclude their customers from the process—sometimes so that they can cut corners without the customer noticing. The best roofing partner, however, will include you and keep you informed throughout.

Transparency is a sign of a quality roofing contractor. Ensure that you’ve talked through your questions and concerns with your prospective roofing company before hiring. Their responsiveness to your questions will go a long way in helping you trust them with such a large investment.

2. A Focus on Safety

Reputable commercial roofing contractors follow OSHA’s safety guidelines closely. Human lives are no light matter; the company you choose must have guidelines in place to keep their workers safe. Safe job sites are a sign of a company that cares about its employees and its customers by extension.

3. Routine Inspections

Your roof can sustain potential damage from normal wear and tear. Roofing companies that are concerned with extending the life of your investment will insist on routine inspections. These inspections are to identify possible damages, even seemingly-small damages, that should be repaired before they snowball into larger, more expensive issues.

4. Proactive Maintenance

In line with the routine inspections we mentioned in the previous point, proactive maintenance is another essential element that will extend your roof’s lifecycle. Maintaining your roof proactively, rather than reactively, prevents damage down the line. Every year that you extend your roof’s life is another year that your business can keep a roof replacement off the budget.

Tip: Maxwell Roofing & Sheet Metal, Inc.’s MAXCare® program is the most comprehensive roof management program in the industry. With a customer engagement portal, MAXCare® gives you the tools to stay on top of inspections, maintenance, reports, invoices, and more.

5. An Emergency Helpline

When an issue does arise, such as a leak in your roof, a 24/7 emergency helpline is a much-needed resource. Roofing companies that offer emergency services are those that are more than a contractor; they’re your roofing partner. When you need them the most, you want them to be there to help—before the damage continues to worsen the structure of your roof or building. 

These five best practices are the foundation of the best commercial roofing partner for your business. Contact Maxwell Roofing & Sheet Metal, Inc. today to discuss your commercial roofing needs or to get a quote. Our team of experts is here to answer your questions and walk you through what you may need and how to get started.

5 Money-Saving Tips for Commercial Roofing

Constructing a new commercial roof or replacing an old one can be a huge expense for a business. While there’s no way to avoid the necessity of some roof-related costs, there are some ways to save money throughout the roofing process.

Here are a few ways to save money on your commercial building’s next roofing project:

Recover Instead of Replace

When a roof has reached the end of its life, it may not need a total replacement. If a roof’s deck and insulation are still in good shape, then you may be able to install a new roof over the top. This is known as a roof recover system, and it saves material costs and a significant amount of labor.

Investment in Good Materials and Craftsmanship

It may seem tempting to just contract the cheapest roofer to install the most inexpensive roof, but this can end up costing more money in the long run when the roof doesn’t last. Commercial roofing systems are designed to last decades if they are installed properly. However, a shoddy roofing job will likely need to be replaced long before that. Investing some upfront money in a job well done will save costs in the long run.

Don’t Neglect Maintenance

Even a perfectly constructed roof will need maintenance over its lifetime. Getting regular inspections and incremental repairs can prevent costly catastrophic damage. The best way to save money on roofing is to make a commercial roof last as long as possible without a major repair.

Track Warranties

Nearly every product on a roof comes with a manufacturer’s warranty, but these can be tricky to keep track of. Good roofing companies are familiar with possible defects in roof materials and know how to help their customers get their money back when something goes wrong.

Get a Budget Plan

Long-term budget planning can prevent companies from being forced to take out a loan for emergency repairs or replacement. Many roof maintenance plans offer budget planning and forecasting so companies can adequately prepare.

Your Cost-Savings Roofing Partner

Maxwell Roofing & Sheet Metal, Inc. is always looking for ways to help our customers save money. Contact us today for a consultation. Our team is highly experienced and equipped to provide you with a variety of solutions.

What to Know About Commercial Rooftop Bars or Decks

Rooftop bars and decks are becoming popular features in city buildings, as restaurants and hotels look for new and creative ways to provide their guests with a unique experience. Rooftop patios are appealing, but they can put additional strain on a commercial roof.

 For building owners planning a rooftop bar, there are a few additional things to consider when planning for roof construction: 

Maintenance is still important.

Rooftop bars are doing double duty as a commercial roof and an entertainment space. It needs to be water-tight, fireproof, and support certain equipment like a regular roof, while also being able to accommodate large amounts of people. While it may be tempting to treat a rooftop patio like an extension of the interior of the building, it needs to be maintained by a roofer. Only a roofer will know the proper way to check for leaks and maintain other roofing equipment.

It’s not the same as a ground-level patio.

Designing an outdoor roof space isn’t the same thing as designing one on the ground level. Designers must ensure that the roof itself has enough support before they even start laying plans for the deck. For this reason, rooftop decks should be planned with the help of a roofing company and a structural engineer to ensure the structure can handle the projected plan.

Rooftop features are exposed to the elements.

Just like regular patios, rooftop patios are constantly exposed to the elements. Outdoor spaces need to be constructed from materials that can stand up to rain, snow, and wind. This is doubly true of a rooftop patio, which is generally more exposed and needs to be durable enough to protect the structure underneath it.

Drainage can be difficult.

Commercial roofs typically are not completely flat. It’s best that they have at least a slight slope, so that water will drain off the roof. Moisture pooling can damage a roof and eventually lead to leaks or other damage. This drainage requirement limits design options for rooftop decks and can make it difficult to plan them properly.

Rooftop patios are expensive.

Creating a rooftop deck or patio can be very costly for the building owner. While this expense can be daunting, it’s important to remember that rooftop patios add value to the building and can help attract additional customers. Some studies also show that patrons on rooftop bars stay longer at a bar or restaurant than they do at venues without a rooftop space.

Don’t forget the special equipment.

Commercial roofs often house special equipment like HVACs, but adding a patio or deck opens up even more options for the type of equipment a roof may need to house. Rooftop pools, hot tubs, or fountains can be especially challenging to design and maintain as they can create moisture that may damage the roof.

 While construction and maintenance on a rooftop patio can be challenging, the rewards are often worth it. Contact Maxwell Roofing & Sheet Metal, Inc. today to start designing your outdoor rooftop space with the right roofing partner.

Roof Maintenance vs. Roof Management

Everyone knows that in order to make a commercial roof last, you must take care of it. Traditionally, this has been done through preventative maintenance, with inspections every few months and repairs based on the recommendation of the contractor. 

Maintaining a roof will make it last longer, but for companies with multiple roofs to look after, there’s now a better tool: roof management. Here are two important differences between roof maintenance and roof management.

Proactive vs. Reactive Inspections and Repairs

With a roof maintenance program, inspectors will regularly examine a roof and make recommendations based on what they find. Roof management uses a predictive analysis to proactively treat your roof. It creates a plan for every roof in a portfolio of properties and allows owners to predict what repairs they’ll need and when. 

Because of this forward-thinking approach, roof management plans help property managers save money on more costly repairs. It also saves on unnecessary inspections and repairs. Roof management takes the guesswork out of roof repair, so you’re never just acting on a recommendation but on cold, hard facts.

Budget Surprises vs. Budget Planning

Roof maintenance can be unpredictable. When a roofer goes up for an inspection, there is always a chance that they are going to come down with a recommendation for a costly repair. Roof management programs predict when repairs are needed and allow roofers to proactively fix your roof so you have a better understanding of what to expect and can plan for repairs. 

Many roof management programs include a budgeting plan, so you know how much identified recommendations will cost and can schedule repairs for when your budget allows. This lets property managers put money aside in their budget for their roofing needs and not get caught off-guard.

Manage Your Roof with MAXCare®

For roof management, Maxwell Roofing & Sheet Metal, Inc. has MAXCare®, the most comprehensive and unique program on the market. Not only does MAXCare provide its customers with the repairs and maintenance planning that all roof management systems do, its web portal also actively educates customers about their roof. 

The portal can be used to report leaks or check on a repair. The portal also stores all invoices and reports from past repairs. Additionally, MAXCare gives clients first priority service, discounts on repairs, and 24/7 emergency access. With all these features together, MAXCare provides customers with the best tools in the industry to manage a commercial roof. 

To learn more about Maxwell’s MAXCare, contact us today.

The Power of Preventative Maintenance

Exposed to the elements and loaded up with building equipment, commercial roofs have a lot of things that can go wrong without proper attention and care. Even in perfect weather conditions, every roof will experience some level of wear and tear over its life.

In order for a roof to make it through its expected life span, it will need to be maintained. While it may seem like a hassle to take care of a commercial roof, the benefits of preventative maintenance are too great to walk away from. Here’s what preventative maintenance can do for your roof: 

Catch the little things before they become big things.

A roof experiences hundreds of little things that over time cause it to deteriorate. Most of these things are almost undetectable to anyone other than a roofer, and over time these small problems can develop into major leaks or structural damage. Preventative maintenance fixes those small issues before they become major expenses. 

Take advantage of manufacturer warranties.

Sometimes, a roofing product just doesn’t perform the way it’s supposed to. The best manufacturers provide long-lasting, comprehensive warranties for situations in which the product fails. Understanding these warranties and realizing when a product is eligible for replacement is much more difficult than it seems. With regular maintenance inspections, roofers get a chance to go over a roof’s materials and make sure they are working properly and discover if a roof product is eligible for replacement before it’s too late.

Save money.

Preventative maintenance makes it less likely that a commercial roof will require a major repair. Paying for inspections and small repairs will cost far less in the long run than it would for a major repair or re-roof. Structural damage to a roof can also cause damage to equipment and other parts of the building, costing even more. Maintenance also makes a roof last longer, so you get more out of your investment.

Save time and avoid stress.

Dealing with a building disaster can be time-consuming and stressful. With regular roof inspections, you can predict what is coming down the line and avoid a sudden emergency. In the long run, this saves time and avoids unnecessary stress.

Be more eco-friendly.

Major roof repairs and re-roofs require a lot of material. By keeping a roof well-maintained, you are extending its life and the longevity of the materials used on it. 

Plan your budget.

Roof forecast assessments help commercial building owners plan for major expenses. This lets building owners know what they need to save and avoid unpleasant budgeting surprises.

If scheduling roof maintenance still sounds too overwhelming, turn to MAXCare® by Maxwell Roofing & Sheet Metal, Inc. MAXCare lets property management companies manage all their roofs in one easy-to-use online portal. This organizes all the reports and assessments, so you know exactly what’s going on with all your facility rooftops.

To learn more about roof maintenance or MAXCare, contact Maxwell today.

5 Ways to Prepare for a Commercial Roof Inspection

Regular inspections are essential to extending the life of a commercial roof. Without inspections, problems on the roof can go undetected and lead to deterioration. While inspections are necessary, they can be intimidating for building owners who haven’t gotten one before.

Here are some tips for what to do before getting a commercial roof inspection:

1. Do a self-inspection.

You’ll need a professional roofer to diagnose a problem, but a self-inspection can help identify areas of concern that the inspector should watch closely. Walk the roof, scanning for debris, standing water, and obvious damage. Take note of what you think the inspector should be aware of.

2. List known problems.

Often commercial building owners call in for an inspection because of a problem. This may be a leak or a loose piece of flashing. It could also be a strange noise coming from the roof or something else that doesn’t have a clear cause. Lay out these known problems in a list, and make sure your contractor explains the problem to you after the inspection.

3. Track down warranty information.

All your roof’s components should come with a manufacturer warranty. Warranties will help you get a repair or replacement for free in case of a defect, but they can be tricky to redeem. Having all of your warranty information on hand will help the inspector determine if any part of the roof qualifies for replacement.

4. Find a contractor.

The most important step in getting a roof inspection is finding the right contractor. Look for a roofing company with a good reputation and a long history in business. Try to find a company that can be a long-term partner in the health of a roof rather than a roofer who may not stay in business.

5. Get a customized management plan.

The first inspection should only be the beginning of a roof management plan that lasts the life of a commercial roof. Quality roofing companies can provide building owners with a comprehensive management plan that automatically schedules inspections and projects when repairs are likely to be needed. Developing a plan like this greatly extends the life of a commercial roof.

Maxwell Roofing & Sheet Metal, Inc. offers forecasting assessments, inspections, and a full management plan called MAXCare®. To learn how the Maxwell team can turn a routine inspection into a plan to extend the life of your roof, contact us today.

What to Know About the Maxwell Roofing Experience

Unlike other basic roofing companies, Maxwell Roofing & Sheet Metal, Inc. is a one-stop shop for all commercial roofing needs. We do everything from design and fabrication to construction and maintenance, and we do it all with the most professional and quality-focused team of roofers. Here’s what our customers can expect for every step of their roof’s life with Maxwell Roofing.

Fabrication

Sheet metal is a critical component of any commercial roof. While most roofing companies buy pre-cut sheet metal, Maxwell fabricates its own. Our fabrication shop allows us to create custom materials to fit any roof design. While other roof companies limit their customers to mass-produced components, Maxwell can create the best components for the job. On top of it all, Maxwell’s design services are free.

Construction

With more than 60 years in business, Maxwell Roofing has installed just about every type of roof system and design you can imagine. We can do everything from traditional single ply to specialized green roofs and patios. Maxwell has all the certifications and skills you would expect in a good roofing company, but what we really pride ourselves on is our service to customers. All of Maxwell’s employees are trained not only to do their jobs right but to explain their work to customers in a clear and professional manner.

Maintenance

For Maxwell roofers, a roof’s construction is just the beginning of a long relationship. All commercial roofs should be maintained properly in order to last, and Maxwell has the best maintenance plan in the business. MAXCare® allows property managers to track the maintenance schedules and inspections of all of their roofs in one easy-to-use online portal. Maxwell inspectors use industry-leading reporting to inform building managers about exactly what is going on with each roof. The program has forecasting tools built in to limit surprise expenses and help a roof last for its full expected life.

Emergency Service

Even with the best materials, construction, and maintenance, roof accidents are still bound to happen every once in a while. MAXCare® customers have 24/7 access to a dispatcher in case of an emergency. Fast repairs can prevent further damage to a roof in an emergency.

Maxwell Roofing & Sheet Metal, Inc. isn’t just a roofing company; they are a partner throughout the entire life of a commercial roof. To learn more about how Maxwell can help with your commercial roofing project, contact us today.

The Importance of Reporting During Roofing Maintenance

Everyone knows that making a commercial roof last requires persistent maintenance and regular inspections. But, equally as important as the roof work itself are the reports that come from those inspections. Facility managers often overlook quality reporting as a desired quality in a roofing company. 

Here are a few reasons why you should care not just about maintenance but also about the reports that commercial roof inspections yield:

  • Proof and Understanding—Inspection reports provide detailed proof about what is happening on a roof. Top-notch inspection reports will include imaging—that may be photos, infrared moisture images, or drone footage—to show exactly why a roof needs repair. The best inspectors will walk building owners and property managers through exactly what the report says and explain why a problem needs fixing. The best roofers understand that not everyone understands how a commercial roof works, and they will ensure that their customers understand why they should spend money on this important part of their building’s structure. 
  • Preparation for the Future—Forecast assessments are used to determine a roof’s condition and predict what sort of maintenance and repairs will be required in the future. This type of assessment allows property managers to plan ahead and budget for roofing expenses instead of being caught off guard by an accident or emergency. These assessments are useless without a quality report that lays out a maintenance schedule and estimates a cost for future repairs.
  • Managing Warranties—All quality roof systems have warranties, but getting them fulfilled often requires a lot of work. A manufacturer is not simply going to hand out a refund. Instead, they will want proof and a report of an inspection. Professional roofing companies keep their employees up-to-date on warranties and ensure that inspectors are aware of the implications of their reports. A poorly done inspection report could cost your company thousands in a lost warranty.
  • Juggling Multiple Properties—Worrying about a commercial roof can be stressful, and property management companies often have dozens of roof maintenance schedules floating around on their calendars. Roof management programs like Maxwell Roofing & Sheet Metal Inc.’s MAXCare® allow property management firms the ability to track all of their roofs in one online portal. Maxwell’s industry-leading reporting is at the center of MAXCare, informing all the maintenance schedules and budget planning.

Maxwell Roofing & Sheet Metal, Inc.’s roofers aren’t just trained to conduct thorough inspections, but they also learn how to make the best reports in the business. This is why Maxwell is consistently considered an industry leader in reporting. To learn more about what Maxwell can do for managing your commercial roof, contact us today.

How Rooftop HVAC Systems Can Affect Your Roof

Commercial rooftop HVAC units have many advantages and are a common choice for many building owners. Choosing a rooftop HVAC unit can help keep the machinery safe and makes it more versatile for changes later, but rooftop HVAC units can have a big effect on the roof structure itself. 

When considering commercial rooftop HVAC prices, facility managers should factor in the additional maintenance a roof will need to support one. 

Ways Rooftop HVAC Units Impact Roofs

  • Condensation: HVACS are heavy duty machines, and when they run they can cause condensation and sometimes steam. Moisture is the biggest enemy to a solid roof structure. Over time moisture can erode the roof’s membrane or cause leaks. Ponding on a roof can also cause mold. 

Moisture should vaporize while still inside of an HVAC unit, but sometimes malfunctions can lead to leaking. Many roofs with HVACs have special areas to trap and retain moisture, but it’s also important to regularly inspect roofs with HVAC equipment to ensure that there aren’t any pooling or build up in condensation. 

  • Roof strain: Not every roof can support a heavy HVAC unit. Roofs need to be specially designed to ensure the structure is strong enough to support HVACs. Typically, HVAC units are planned out and installed while a roof is under construction in order to accommodate the added weight. Some building owners may want to add more HVAC units after the roof is already done. It’s absolutely essential that a roofer be consulted during this process to help design the area where the new units will be placed.
  • Wind lift: HVAC units are heavy, but that doesn’t mean they are immovable. Strong winds and storms can shift or lift units out of place, damaging the roof and creating a dangerous situation for people inside and outside the building. Workers who install HVACs know how to properly secure their systems, but they may not know what impact that will have on the roof underneath it. 

Roofers need to be consulted about the fasteners used for HVAC systems to ensure they don’t pull on the roof and damage the structure underneath it. Even slight movements in heavy HVAC equipment can cause major damage over time. Making sure all curbs, flashings, and sealants have been properly installed is the only way to guarantee your roof is protected. 

  • Negligent technicians: Having a rooftop HVAC unit means inviting technicians onto your roof for maintenance and repairs. These HVAC technicians will not be specialized in roof care and may cause damage without realizing it. Keeping up with regular inspections can help identify damage that negligent technicians may have overlooked. 

At Maxwell Roofing & Sheet Metal, we have worked for decades with different HVAC technicians and systems to ensure that both the roof and the equipment can function properly. Contact us today to learn more about what Maxwell can do for your rooftop HVAC unit.

A Beginner’s Guide to Roof Recover Systems

It can’t be said enough: preventative maintenance is the best way to protect a commercial roof and make it last longer. Most major roof repairs can be prevented by following this important guide, but if you’ve lapsed on your maintenance or inherited roof problems after buying a building you may need to consider a roof recovery.

A roof recovery system uses a new membrane over the existing roof. These systems can be installed on roofs with damage, but only if the structural integrity of the roof deck is still sound. For many leaks and other types of damage, roof recovery may be the best option, but there are some things anyone considering a major change to their roof should know about.

Roof recovery systems are more affordable:

Reroofing requires stripping every part of the existing roof down. You have to tear off the insulation, membrane, and flashing all the way down to the roof deck. This is a time-consuming and expensive process. Because roof recovery systems also use the existing insulation and other roof materials, there is less to replace, making it more cost-effective.

Roof recovery systems are considered more environmentally friendly:

By reusing the existing roof materials, less new raw materials go into roof recovery. This isn’t just good for your wallet, but it’s also beneficial for the environment.

The age and amount of damage can limit the effectiveness of a roof recovery system:

Roof recovery systems are cheaper than a reroof, but they aren’t inexpensive. If a roof is already reaching the end of its life or has significant damage, it may be worth the extra money to just get a new roof that will last longer. Though this costs more up-front, it may save money in the long run.

Excessive moisture can make a recovery unviable:

While many types of damage can be papered over with a roof recovery, extreme moisture intrusion cannot. If the insulation or roof structure has gotten wet, putting a new roof over the existing one will only exacerbate the problem. It’s possible to remove moisture from some parts of the roof and replace wet insulation, but it’s important for roofers to use thermal detection to attempt to discover how much of the roof insulation is contaminated. If too much of the roof is wet, it may be more cost-effective to replace the roof. 

Consider the roof deck:

Without pulling up the existing roof, it’s impossible to adequately examine the condition of the roof deck. A damaged roof deck will eventually mean that the roof needs to be replaced and can render a roof recovery system ineffective. If there is reason to believe that the roof deck has been damaged, it may be necessary to replace the roof. 

Only a roofer can determine if a recovery is appropriate:

The best way to understand if your roof is best suited for a recovery or a replacement is to consult a reputable roofing company. Maxwell Roofing & Sheet Metal, Inc. has decades of experience in both roof recoveries and replacements. To find out more, contact us today.

5 Reasons Comprehensive Roof Assessments Are a Must

Plenty of things can go wrong with a commercial roof system, but it takes a trained eye to find the small problems. Only a trained roofer can tell what parts of a roof need maintenance and repair, which is what makes regular comprehensive roof assessments a must for any facility manager. Here are just a few of the reasons that roof assessments are so important:

1. Stop a small problem before it becomes a big problem.

What’s an almost undetectable maintenance problem today, could become a leak or major repair down the road. Comprehensive roof assessments give roofers a chance to fix the little things before they become big, expensive problems.

2. Proactively plan your budget.

It’s a lot easier to come up with the money for a repair when you know that it’s coming. A regular roof assessment is the only way to know your roof condition, which allows you to plan for whatever maintenance is in the future.

3. Prepare for the changing seasons.

A small puddle in the summer can become an ice blockage during a winter freeze. An assessment gives a roofer a chance to clear the roof of anything that might become an issue when the season’s change, preventing a major problem later on.

4. Ensure you get the most out of your warranties.

Many roof parts and equipment come with good warranties. To take full advantage of these warranties, the roof needs to be well-maintained and the equipment with the warranty needs to be monitored carefully. Regular roof assessments are a chance to make sure everything is functioning as it should be and to cash in on those warranties if it’s not.

5. Extend the life of your roof.

When paired with maintenance, roof assessments are the best way to extend the life of a commercial roof. If left alone, a roof can develop problems that will eventually threaten its structural integrity. With a regular roof assessment, small repairs are completed before they can become a major leak.

6. Save money.

Roof inspections prevent roofs from developing costly problems, saving your business time and money. While there is an upfront cost for an inspection, it’s nothing compared to the cost of a major repair or re-roof.

To learn more about how Maxwell Roofing & Sheet Metal, Inc. can help make your roof last longer with regular assessments, contact us today.

How Infrared Moisture Surveys Can Save Your Roof

Infrared devices detect a different wavelength than a normal camera or the naked eye, viewing the world through heat rather than light. The image from an infrared camera can show warm objects in a lighter color where cold objects will appear darker. So, how can infrared devices be beneficial for commercial roofing? Here are some thoughts to consider. 

Using Infrared for Roof Surveys

Infrared cameras have been used in roofing since the 1970s as an inexpensive and nondestructive way to detect moisture within the underlying insulation. Wet areas reflect and retain heat differently than dry parts of a roof. By using an infrared camera, roofers can “see” where wet patches are, without penetrating the roof system.

4 Types of Infrared Roof Surveys

There are four different ways to use infrared cameras to detect roof moisture:

  1. Rooftop moisture survey: Usually roofers will conduct an infrared moisture survey by walking on top of the roof. Aside from obvious tears and sealing problems, a qualified roofer will know how to examine for hidden sources of moisture.
  2. Under-roof moisture survey: Sometimes, roofers will want to use infrared to examine a roof from the inside. This method can help find moisture that has penetrated the roof surface and is trapped inside the building envelope. Certain metal roofs won’t retain moisture on the surface and will require an under-roof moisture survey.
  3. Elevated roof moisture survey: By moving above the roof to capture infrared images, roofers can get a look at a larger portion of the roof’s surface. This gives a better picture of the scope of the water damage and can also help find wet areas that would be hard to see close up.
  4. Aerial roof moisture survey: This is the most accurate and efficient type of roof survey. Using an aircraft or a drone, roofers can get an image the entire roof to detect slight differences in temperatures that indicate moisture build up.

Generally, Infrared surveys are followed by test cores to confirm actual moisture infiltration and gather further details of the effects.  With the large investment in roof insulation on modern roofs, non-destructive moisture detection surveys, like Infrared, are more important than ever.

To hear more about how an infrared moisture survey can save your roof from long-term damage, contact us today.

Why Nashville Companies Choose Maxwell Roofing for Commercial Roof Replacement

Deciding when to replace a roof is a difficult decision. Facility managers must consider their budget, their long-term plans for the building, and how the roof will be used. But, the most important decision to make before determining how to replace a roof is deciding which company to use.

There are plenty of options for commercial roof replacement but, in Nashville, Maxwell Roofing & Sheet Metal, Inc. stands above the rest. Here are just a few of the reasons why customers return to Maxwell again and again.

  • Maxwell’s stellar reputation: With more than 60 years of experience in Nashville, Maxwell has proven to be the area’s most trusted roofing partner. Maxwell built this reputation through years of over-delivering on their customer’s roofing needs by making themselves available and always producing a quality product.

“When you’re a property manager, and a roofing issue appears, accessibility matters,” said Maxwell customer Steve Horrell, the president of the Horrell Company. “That’s the kind of difference in Maxwell Roofing & Sheet Metal Inc.’s level of care that has helped them maintain their high-ranking reputation throughout Middle Tennessee.” 

  • Expert personnel: Maxwell treats its employees better than the competition, so it expects its employees to live up to higher expectations. Maxwell’s team is always professional, courteous, and knowledgeable. In the Nashville area, there is no better team for assessing and carrying out a roof replacement.
  • Excellent customer service: Maxwell prides itself on a high level of customer service. While other companies work just to get the job done, Maxwell’s employees strive to ensure that every customer feels as though they are a part of the process. Maxwell employees are willing to walk customers through every step of the roofing process from answering simple questions like, “How much does it cost to replace a roof?,” all the way through technical issues.

“There’s never been a time when Maxwell Roofing has not been on site within 24 hours,” says Terry LeTourneau, the facilities manager of Maxwell customer JLL-Mars. “They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.”

  • MAXCare®: How often should a roof be replaced? With MAXCare®, Maxwell’s roof management program, customers get regular roof forecast assessments to answer these important questions. MAXCare® helps customers proactively care for their roof, preventing disasters down the line.

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year,” says Greg Victor, the director of facilities at Ensworth School, a Maxwell customer. “As a facilities guy, you can’t always use who you want to use, but with Maxwell, we got lucky.”

  • Full-service roofing services: Most roofing companies put all their focus on roof construction, but Maxwell offers customers a full-service approach with maintenance and fabrication services. Not only can Maxwell replace a roof, but they can produce custom sheet metal pieces to cut down on costs and deliver exactly what each customer needs.

If you’re ready to learn more about how Maxwell Roofing & Sheet Metal, Inc. can help with your commercial roof replacement, contact us today.

The Importance of Commercial Roofing 24/7 Emergency Response

No one gets to choose the best time for a life emergency, and the same is true for a commercial roof. A roofing emergency can occur in any season, at any time of day, on holidays or on weekends. There are plenty of ways to prepare for a roofing emergency, but having access to a 24 hours a day, 7 days a week emergency response team is the most important thing to have in your emergency tool box.

What Qualifies as an Emergency

A roofing emergency is any type of sudden damage that threatens the integrity of a roof or building. Fallen trees and storm damage are the most frequent and obvious sources of emergency roof damage, but even small events can cause an unpredictable disaster. 

How to Prevent a Roof Emergency

It’s important to develop a regular maintenance plan to catch small problems that could become larger ones later, but some emergencies are inevitable realities for commercial roofs. Roofs are exposed to the elements all day and all night, and there’s no way to completely protect them from harmful debris or weather. The best way to prepare for an emergency is to plan for one with a budget and an emergency response team that’s available at all hours.

What 24/7 Emergency Response Does

Most roofing companies operate during regular weekly business hours, which can leave a gap of hours or days between emergency roof damage and a necessary repair. With 24/7 emergency response, customers can report the damage when it happens and receive a quick response from a qualified roof technician. In cases of serious or dangerous roof damage, companies with 24/7 emergency response will have roofers on-call and ready to respond.

Why 24/7 Emergency Response Is Important

While some roof repairs can wait a few days or weeks, very serious roof damage can cause additional deterioration to the building or harm to the people who use it. Exposed roofs, holes, storm damage, and other issues can create a fire hazard or further destruction to a building’s structure if left alone. Quick repairs are the only way to ensure that roof damage stays isolated to the roof, and that’s where 24/7 emergency response comes in.

When an accident happens outside of normal business hours, a 24/7 emergency response team will be able to make an urgent repair and prevent further damage. Maxwell Roofing & Sheet Metal, Inc. prides ourselves on our great customer service and ability to respond anytime to your roofing needs. 

To learn more about Maxwell’s preventative maintenance plans and our 24/7 emergency response services, contact us today.

Sheet Metal Installation Do’s and Don’ts

Sheet metal is one of the most durable materials that can be used for commercial roofs. Metal is long-lasting, weather-resistant, and can help save on energy bills by reflecting the sun’s rays away from the building. But, while metal can be a great choice for many commercial buildings, it takes a highly specialized sheet metal installer to get the job done properly.

If you’re considering metal for your commercial building’s roof, here are a few of the do’s and don’ts for how to install sheet metal:

Do

  • Know what you’re paying for. Yes, metal roofs have a lot going for them, but adding on customized roof parts can quickly add on to the project’s cost. Before purchasing a metal roof, it’s important to know what will raise the cost of the roof system. Certain types of metal, complicated engineering, or high levels of customization will raise the price of your roof system, but they may make the roof last longer.
  • Make proper measurements and estimates for the roof pitch. This may seem like a no-brainer, but improper measurements are one of the most common things that can mess up roof installation and deplete a budget. It’s important to hire a properly trained engineer or sheet metal installer to estimate a roof’s pitch accurately and make correct measurements.
  • Get the right fasteners. Sheet metal fasteners are not one-size-fits-all. If installing yourself, it’s important to get the proper fasteners for your roof’s substrate material. If a sheet metal installer is doing the work, be sure to ask about the fastener’s corrosion minimization capabilities. Low-quality roofers may try to skimp on fasteners that corrode easily, diminishing your roof’s value.
  • Research extensively. The best way to prepare for roof installation is to do your research and know what your expectations are. Be sure that your roof will suit the needs of your area’s weather and your business before making the big purchase.

Don’t

  • Paint with a sprayer. When it comes time to paint your roof, don’t use a sprayer. Wind can easily cause paint to drift and spread unevenly. It may be more work, but using a paint roller is the best way to ensure that a roof’s color is properly distributed.
  • Rely too much on the warranty. Metal roof warranties can be a big selling point. Having a good warranty is important, but warranties will only cover manufacturer defects. Regardless of the quality of your roof’s warranty, it’s essential to set up a proper maintenance schedule from the get-go to ensure that your metal roof will last.
  • Assume all roofers know how to install sheet metal. Not every roofer can do everything. Finding a qualified sheet metal installer means you’ll have to find a full-service roofing company. Using a company with a sheet metal fabrication unit will be best because it lowers costs and allows for additional roof customization.
  • Try to install your roof on your own. Even if you know how to install sheet metal, you’ll likely need some help along the way. Using a qualified roofer is the best way to ensure that your metal roof gets installed properly and lasts as long as possible.

To learn more about Maxwell’s in-house fabrication unit and metal roof installation, contact us today.

What to Expect During a Commercial Roof Inspection

Commercial roofs can be complicated structures, and even when they are well constructed, they can develop hidden problems over time. Regular inspections are critical for extending the life of a roof and preventing roofing disasters, which is why it’s important to find a roofing partner that makes inspections and reporting a key part of the maintenance routine. But, not all inspections are created equal. Quality roof inspectors will go above and beyond, checking things that may be causing hidden damage to your roof. 

A good roofing inspection starts before anyone even looks at the roof. Qualified professional roofers will start with these two steps: 

  • Identifying Active Warranties and Guarantees

    Certain types of roof work can invalidate the warranty of some products. Before performing any work, a good roofer will check this information, as it may influence what types of repairs can be done and can save customers money, especially if parts of the roof are failing earlier than expected.

  • Examine Records and Talk to Occupants

    By examining a building’s records and plans, roofers can figure out what issues they may need to pay close attention to during the inspection. Talking to people who spend their time in the building—residents or employees—might also help identify leaks or other problems.

Once the roofer has a better idea of what to expect, they’ll begin the roofing inspection. A comprehensive roofing evaluation will include: 

  • An Interior Inspection

    Before climbing atop the roof, roofers should walk the inside of the building, looking for water stains, signs of rust, or potential weaknesses. The source of a leak may be from inside a building.

  • Building Envelope Inspection

    The building envelope is the membrane and structure that seals a facility’s interior from the outside. A roofing inspection should include an examination of the building’s structure to ensure there are no defects.

  • Flashings, Edges, and Joint Inspections

    Roof inspectors will pay careful attention to the edges of roofs and where different segments come together. These are vulnerable spots in any roof and can easily crack or collect moisture.

  • Gutters, Drains, and Scuppers Inspection

    It’s critical that water can escape the roof surface. Roofers must make sure that the roof is draining properly and isn’t blocked.

  • Rooftop Equipment and Penetration Inspection

    If your facility has an HVAC unit or any other type of roof penetration, inspectors will need to make sure that the seams are watertight and that the penetrations haven’t damaged the roof surface.

Every building is different, and roofers may need to rely on other tools to properly examine certain types of roofs. These additional services may include: 

  • Infrared Moisture Inspections

    Not all leaks are easily apparent to the naked eye. Using infrared scanners, roofers can identify moisture leaks and cracks that they have missed during other parts of the inspection.

  • Drone Inspections

    Some buildings have roof areas that are difficult or dangerous to reach. Many roofing companies have licensed drone pilots that can take images of the roof while safely planted on the ground.

The most important part of any roofing inspection comes after the roofing inspection is done, with a detailed report about the roof’s condition and suggestions for repairs and future maintenance. This isn’t a report that a roofer should complete quickly in their service truck. Instead, it should be a detailed and well-thought plan. 

Finding the Right Roofing Partner 

Because roofing inspections should be a regular part of any maintenance routine, it’s important to find a contractor who will work as a long-term partner. Find a company that schedules bi-annual inspections, and be sure they aren’t recommending unnecessary repairs. A roofing contractor’s goal should be to provide the client with a detailed report to assist with planning for the future. The inspection isn’t meant just to point out emergency defects, but rather to provide long-term solutions to issues that may be underlying or on-going for the client. By providing budgetary costs for maintenance, repairs, and replacement, we allow the client to decide when to “pull the trigger”. 

Our team at Maxwell Roofing & Sheet Metal, Inc. prides ourselves on professionalism and our industry-leading reporting. If you’re ready to start a maintenance relationship with a company you can trust, contact us today, or see what some of our current customers are saying.

Rooftop Safety Compliance 101

Each year, around 50 roofers will suffer a fatal fall. In the construction industry, falls are responsible for about 40 percent of all work-related deaths. But, despite these sobering statistics, fall protection is the most violated health and safety standard according to the Occupational Safety and Health Administration.

In 90 percent of the fatal falls that occur, there was not a proper fall-protection plan in place. To stop these preventable accidents and protect from injury and liability lawsuits, it’s important that roofing companies stay up to date on OSHA regulations and that facilities take precautions to protect employees who will be working atop a roof.

Fall Protection Basics

Fall Exposure Risks—The first thing an employer should ask at a work site is if their workers are exposed to the risk of falling. OSHA defines fall exposure in the construction industry as any potential fall of more than 6 feet. Generally, fall exposure on rooftops occurs in five different ways:

  • Roof Access—Many falls occur before anyone even reaches the roof on a ladder or on scaffolding.
  • Roof Edge—A roof’s edge provides the most obvious danger for a fall and can send people down multiple stories to the ground.
  • Obstacles and Openings—Many commercial roofs have skylights or vents that workers can mistakenly fall into.
  • Roof Systems—Many commercial roofs will house important equipment like HVAC systems. Because workers often need access to this equipment, the area surrounding rooftop systems presents a high risk of fall exposure.
  • Navigation—Rooftops with tricky obstacles or low visibility can pose a safety risk to workers.

Preventing Falls—OSHA requires that employers provide fall protection systems for their employees. This includes:

  • Covering holes like skylights or other penetrations using a cover or railing
  • Building guardrails and toe-boards near certain ledges and on lifts
  • Creating warning systems for areas with a fall risk
  • Providing fall restraint systems (like harnesses) when workers will be near edges
  • Securing ladders and other equipment used to access a building’s roof

In some cases, OSHA also recommends the use of fall arrest systems, such as safety nets. In commercial roofing, personal fall arrest systems are also common. These systems use harnesses and some sort of shock-absorbing line to prevent workers from falling quickly to the ground.

Innovation In Fall Safety

Roofing is a constantly evolving industry, and new technology is finding its way into fall safety. While physical barriers, fall restraint, and arrest systems are critical for protecting people on a building’s roof, there are two emerging technologies that are helping to make roofing even safer. 

  • Drone Inspections—The best way to prevent a fall is to keep people off the roof entirely. The use of imaging drones for inspections allows roofers to identify problems or create maintenance plans without ever putting themselves near a dangerous ledge.
  • GPS Hazard Marking—Large roofing surfaces may have multiple hazard locations, and it can be difficult for workers to remember exactly where they need to be to stay safe. Many roofing companies have started integrating GPS into their safety equipment so that workers receive an alert when they are approaching a dangerous area.

Finding a Roofing Partner that Values Safety

No matter how safety-conscious a general contractor or facility manager may be, employees will be at risk if roofers don’t also value safety. It’s important that roofing companies work to protect their own workers while on the job and to install safety equipment on the roof to protect other workers in the future. Here are a few things to check for when vetting a roofing company’s safety regulations.

  1. Does the roofer conduct a Job Hazard Analysis?

    The first step in preventing a workplace accident is to conduct a Job Hazard Analysis (JHA). This includes a specific protocol for evaluating fall risks and creating a rooftop safety plan.

  2. Does the roofer follow OSHA standards by providing railing systems, roof anchors, and penetrations?

    OSHA lays out specific building requirements for roofs with skylights to prevent people from falling through them. The agency also requires railing systems for ladders and has specific requirements for roof anchors that can support workers in harnesses. A safety-conscious roofing company should be able to provide engineering and installation for each of these safety requirements.

  3. Does the roofer consider HVAC worker safety?

    Once a roof is built, HVAC workers will likely be the most frequent visitors to a building’s rooftop. Roofers who prioritize safety will recommend a guardrail to protect HVAC workers that will be near a roof’s edge.

  4. Does the roofing company provide safety training to its employees?

    All employees who are going to be working on a roof should receive some sort of safety training. Roofing companies that value safety will often participate in certification classes through OSHA. Another company safety program is the Certified Roofing Torch Applicator (CERTA) program, which teaches workers how to use roofing torches. Though not specifically designed to prevent falls, CERTA and other certifications show that a company cares about safety.

Maxwell Roofing & Sheet Metal, Inc. prioritizes safety as our highest concern. To learn more about how we help protect our employees and the importance of maintaining commercial rooftop safety compliance and fall protection, contact us today.

How Drones are Revolutionizing the Commercial Roofing Industry

For a commercial building owner, leaks and other roof damage can be an absolute nightmare to locate and repair. To access hard-to-reach parts of a building, roofers often have to use expensive lifts or cranes, and it can take days to fully analyze a large commercial roof.

However, roofing has come a long way through the years with new technology and equipment. Drones are the latest tool to land in the roofer’s equipment arsenal, and they’re revolutionizing the way commercial roofs get repaired.

Drones Work Fast

With a traditional roof assessment, roofers must climb atop the roof and manually search for damage. This process is time-consuming and requires hours of planning to secure the appropriate equipment to keep roofers safe. If the roof has multiple points of damage, roofers must examine each problem area individually.

While traditional roof assessments can take several days, an aerial drone can easily fly over any type of roof and take photos within hours or minutes. In just that short amount of time, drones can conduct an entire building envelope survey without the disruption caused by having a crew on the roof.

Drones Work Cheap

High-end drones are expensive pieces of equipment and learning to pilot one is a specialized skill. But, even a well-trained pilot and a nice drone cost less money than a roofing team and the equipment needed to get them safely atop a roof. Using drones frees up qualified roofers to focus on other parts of their job, making assessments cheaper for the company and the customer.

Drones Are Accurate

Using a drone for roofing measurements and other simple tasks eliminates human error. When paired with special imaging equipment, like infrared cameras, drones can also detect damage that would be difficult for the human eye to spot. Roofing companies can even use machine-learning software to analyze drone images and identify the types of damage, eliminating the guesswork in traditional inspections.

Drones Don’t Get Hurt on the Job

To get their jobs done, roofers often have to climb, balance, or dangle in precarious positions. While good roofing companies always have the best safety equipment to keep their employees safe, falls and other injuries are always a risk with traditional roof surveys. While drones are not immune to damage, a broken propeller is certainly preferable to a broken arm.

Drones Open Up New Possibilities

While drones are becoming more prevalent in the roofing industry, their use hasn’t yet spread into the mainstream. More widespread use of drones could allow roofers to offer cheaper and more frequent inspections. In the future, drones will be equipped with better cameras, opening up even more opportunities for drone roofing.

Having the best technology can give roofers a cutting edge, but expertise and experience still matter. Maxwell Roofing & Sheet Metal, Inc. has been around for more than 60 years and has maintained its reputation and quality of service through many shifts in technology.

Learn more about Maxwell Roofing & Sheet Metal, Inc.’s drone services and contact us today.

Professional Development: CERTA Train-the-Trainer Certification

Commercial roofing can be a hazardous business. In addition to working from dangerous heights while installing complicated equipment, many of the tools used during a project should be handled carefully. Torch-down systems are one of the most potentially-hazardous aspects of the job. For this reason, the National Roofing Contractors Association (NRCA) developed the Certified Roofing Torch Applicator (CERTA) program to train installers on the safe use of roofing torches. As the need for CERTA training increased, the NRCA was looking for a way to scale their training program.

Investing in Our Employees Through CERTA Train-the-Trainer Certification

Earlier this year, Maxwell Roofing & Sheet Metal, Inc. was selected by the NRCA to host its regional Train-the-Trainer Authorization program, which allows roofing contractors (and others) to lead the CERTA class without NRCA’s assistance.

The training was held in advance of NRCA’s International Roofing Expo. More than 40 attendees, including Maxwell Roofing employees and other roofing professionals, spent an entire Sunday learning the ins-and-outs of CERTA Training. As the host, Maxwell was honored to partner with the NRCA, as they provided the knowledge and training for proper roof torching.

“I was fortunate enough to be a part of this event and earned my CERTA Train-the-Trainer certificate,” said David Daniel, Project Manager for Maxwell Roofing. “I got to meet others in the industry and trade best practices,” he adds.

Maxwell Roofing & Sheet Metal, Inc.’s Commitment to Employee Development

For the Maxwell Roofing leadership team, employees are family. Whether it’s hosting an employee appreciation event or offering specific professional development opportunities for commercial roofers, we believe that investing in our employees is an important priority.

“Safety and training are key to the future of the industry. Being able to participate in something like this makes me proud to be a part of the team here at Maxwell Roofing,” Daniel affirms.

If you’re looking for a commercial roofing partner in Nashville or Huntsville who values training and continuing education and skills, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.

A Brief History of Maxwell Roofing & Sheet Metal’s Huntsville Service Hub

Since Maxwell Roofing & Sheet Metal, Inc. was founded, the company’s goal has been to provide customers with the kind of high-quality service and experience that you’d expect from a local family-owned commercial roofing company. That desire is the primary reason Maxwell Roofing has continued to grow and expand our reach to serving clients across Middle Tennessee and Northern Alabama—eventually opening up a commercial roofing service hub in Huntsville in 2010.

A Brief History of Maxwell Roofing in Huntsville

While Maxwell’s Huntsville service hub opened in 2010, the team had been servicing the Northern Alabama region for many years. As most commercial roofing companies in the area focused solely on new roof construction, Maxwell Roofing wanted to serve building owners and facility managers by becoming a full-service partner for the entire lives of their buildings.

“Maxwell Roofing is a family-run business that trades on its reputation. We never want to be seen as a “storm-chaser” roofing company that’s here today and gone tomorrow,” says John Maxwell, President of Maxwell Roofing & Sheet Metal, Inc. Opening a Huntsville service hub was a no-brainer because of the company’s history in the northern Alabama region.

Maxwell’s Commercial Roofing Projects in Huntsville

Maxwell’s Huntsville division has developed a strong relationship with numerous property managers, building owners, and facilities managers in Northern Alabama. Over the past decade, we’ve been proud to partner with companies such as:

  • SVN | AVAT Realty—as a full-service roofing partner, providing service repairs and diagnosis of EPDM roofing. Maxwell Roofing has been proud to partner with the SVN | AVAT team for the past two years, addressing any issues their tenants might have.
  • John Blue Realty—as a full-service roofing partner for their facilities. Maxwell is also proud to serve John Blue Realty with numerous projects, including everything from total roof replacements to leak repairs.

The Future of Maxwell Roofing’s Huntsville Service Hub

So, what’s next for Maxwell’s Huntsville service hub? As maintenance and repair issues and opportunities arise, the company will continue to focus on deploying full-time quality field workers and field management to the area. However, Maxwell’s team has also spent the last several years developing partnerships to expand its construction department in the area. Like Maxwell’s Nashville market, the company’s number one goal is to provide long-term roofing solutions to its clients.

Whether you’re looking for a commercial roofing partner in Huntsville or have specific questions, such as “How do I prepare my roof for a northern Alabama winter?,” Maxwell’s Huntsville service hub is here to help. Contact the team today to learn more about the various ways your specific roofing needs can be met.

5 Ways Maxwell’s Commercial Roofing Service Stands Apart in Nashville

Many people think commercial roofing is a product-based industry. A business or organization needs to purchase a roof—and a commercial roofing company provides the product.

However, Maxwell Roofing & Sheet Metal, Inc. is a service-based company. In fact, it’s one of our core values. As a Nashville-based commercial roofing company, we recognize the importance of facilitating relationships to understand client needs and provide an exceptional customer experience. Over the years, our commitment to providing exceptional service for every client is one of the primary reasons businesses choose Maxwell for commercial roofing in Nashville.

Here are five specific ways our commercial roofing service stands apart in Nashville—along with a few testimonials from Nashville-based business leaders.

1. Superior Response Time

Our team recognizes the importance of working quickly to install, repair, and conduct maintenance on all our roofing projects. We work quickly. We’re available 24 hours a day, seven days a week, for emergency repairs. In addition to providing priority service through our MAXCare program, we have developed a triage system that allows us to rush to the most serious repairs first.

Here’s a testimonial about Maxwell’s superior response time:

“There’s never been a time when Maxwell Roofing has not been on site within 24 hours. They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.”Terry LeTourneau, Facilities Manager at JLL-Mars

2. Consistency

A company with integrity will not only stand by their work, they’ll also have your best interest in mind during each stage of a project. This is a principle we take seriously at Maxwell Roofing. We are involved from start to finish, and you can expect the same experience every single time.

Here’s a testimonial about Maxwell’s consistency with projects and partnerships:

“At SFM, we take a lot of pride in finding the right fit and want to make sure our customers feel good about working with a vendor. Maxwell Roofing is always responsive and gives a fair bid.”Ryan Brant, Business Development Manager at SFM

3. Communication

We don’t want any of our clients to be surprised or confused about any of the roofing issues or repairs that are being done. At Maxwell Roofing, we make it a priority to keep our customers informed every step of the way. We are committed to helping our clients assess potential problems and forecast for the longevity of their facilities’ roofs.

Here’s a testimonial about Maxwell’s proactive communication with clients:

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year. As a facilities guy, you can’t always use who you want to use, but with Maxwell Roofing & Sheet Metal, Inc., we got lucky.”Greg Victor, Director of Facilities at Ensworth School

4. Industry-Leading Reporting

Anyone can tell you that a section of a roof needs to be repaired, but when you’re spending money to fix a critical portion of a building’s structure, you deserve to know what the damage is, why the repair is in order, and how the fix will be made. Our customers are consistently surprised by the level of depth found in our comprehensive reporting.

Here’s a testimonial about the industry-leading reporting Maxwell provides on every project:

“Since Horrell Company is a part of the MAXCare program, the Maxwell Roofing team does an annual update for us, which is extremely helpful because we have partners who want to see the latest roofing surveys. MAXCare sets Maxwell Roofing & Sheet Metal, Inc. apart from their competitors.”Steve Horrell, President at Horrell Company

5. Diversity of Skills

We expect our customers to have a positive experience every single time. We hold ourselves to a standard that accepts nothing less. That’s why we’re committed to educating and equipping our employees with the skills they need for every part of the job.

Here’s a testimonial about the diversity of skills that Maxwell cultivates to meet every need:

“Since 2015, Brentwood Baptist Church and Maxwell have maintained a partnership, with Maxwell’s team providing the church services ranging from entire roof replacements to preventative maintenance to service calls for leaks or additions and more. Maxwell’s team has serviced all our campuses in some form or fashion. They are accessible, dependable, and personable, which speaks to their high-quality of work.”Eric Pogue, Project Manager at Brentwood Baptist Church

Maxwell Roofing is Here to Serve You

Are you looking for a commercial roofing company in Nashville with a proven track record of quality service? Contact our team today to learn more about Maxwell’s commercial roofing services. We’d love to hear more about your project and explore how we can best serve you.

New Roof vs. Roof Repair: Which Should You Choose?

Should you repair your current roof or have a new one installed altogether? It’s a decision many facility managers face, and it’s not an easy one. But, there are a few factors that can help you decide which option makes more sense for your facility. Consider these eight questions when making your decision:

1. How old is the roof?

In most cases, if your roof is approaching 20 years old, it’s nearing the end of its lifespan. That doesn’t mean it’s guaranteed to fail around that age, but it does mean that, if you’re faced with a costly repair to an aging roof, you should consider complete replacement as a viable option.

However, if your roof is still relatively young and has only suffered minor damage, repair may be the most cost-effective solution. As a general note, the type of material used for your roof’s construction affects its maximum age, which, in turn, affects whether you should lean toward repair or replacement.

2. How much of the roof is damaged?

As a general guideline, if over 25% of the roof is damaged, your money will be better spent on a complete replacement. Although it may cost more, if the roof is not already brand-new, you’ll benefit from newer (and higher-quality) materials that are less likely to cause headaches in the near future. However, if less than roughly 25% of the roof is damaged, and the roof is not nearing the end of its lifespan, a repair can make perfect sense.

3. How long do you plan to stay in the building?

If you intend to stay in the facility for years to come, a completely new roof could be a wise investment that helps you avoid future repair costs. But, if your intended stay is short-term, it might make more sense to pass the roof replacement cost to the next tenant.

4. What is the roof’s history?

In addition to the age of the roof, pay attention to the number of repairs the roof has needed to this point. If the roof is relatively young but has needed several repairs, it could be an indication that the roofing material is low-quality or that it was installed improperly.

On the other hand, if the roof has been in use for over 10 years and has needed relatively few repairs to this point, it can be an indication of quality materials and installation. If that’s the case, it may be worth it to stretch the life of the roof with repairs instead of tearing it off and installing a completely new roof.

5. How healthy is the roof’s membrane?

The membrane is the roof’s most important defense against the elements. If the roof’s membrane is healthy, it has a healthy foundation. The more damaged the membrane, the higher the possibility of damage to the materials underneath. Extensive damage to the roof’s membrane may be a sign to consider replacement over repair.

6. How healthy is the insulation?

Wet insulation can lead to structural damage, a decrease in air quality (due to mold and bacteria), and can even decrease energy efficiency. If the insulation is wet, it’s an indication the damage has surpassed the roof’s membrane—and that’s bad news. As previously mentioned, if damage to the insulation and/or membrane is significant, a replacement may make more sense than a repair.

7. Where is the building located? And, how urgent is the repair?

If your building is located in a climate that experiences significant precipitation or extreme weather for certain parts of the year, this can have a huge effect on your decision to repair or replace. If the repair is urgent and the forecast predicts rain, snow, or extreme weather for the foreseeable future, a complete replacement would unnecessarily expose your building to the elements. You may have no choice but to go with the repair until the weather allows further evaluation.

8. What is the promise of the repair?

How much mileage can you expect from the repair? What are the odds you’ll need to perform another repair within the next few years? These things are affected by the extent of the damage as well as the history and age of the roof. If you’re just placing a metaphorical band-aid on a problem that will continue to occur, a complete roof replacement might make more sense.

Ultimately, the decision to repair or replace a roof can be a difficult one, based on many factors with a wide degree of variance. The smartest choice, when facing such a large decision, is to consult a roofing professional for an inspection.

If you want to learn more about how Maxwell can help guide you through the big decision of whether to repair or replace your roof, just click here to contact us.

Fall 2018 Professional Skills Workshop Feature

Every other month, Maxwell Roofing & Sheet Metal, Inc.’s Service team management, led by our Superintendents, Michael Cox and Barry Lilley, conducts Professional Skills Workshop (PSW) training events. The purpose of these dedicated training days is to further develop specific skills necessary to perform repairs on a wide variety of roofing systems and sheet metal assemblies. Barry Lilley explains, “The Professional Skills Workshops are effective for numerous reasons. One is that it helps new employees learn the ways in which we do things at Maxwell Roofing. Working in the commercial roofing industry for the past 20-plus years, I’ve learned that every roofing company does things differently. We’re proud of our standards of work at Maxwell Roofing, and it’s important that our employees are fully equipped to maintain those quality standards.”

In addition to skills development, Maxwell’s leaders focus on a point of safety emphasis that’s relative to the team’s job duties with the goal of ensuring a complete and comprehensive understanding that will help workers daily on the job. Our Service Technicians are subject to a wide array of potential risks through the course of their daily tasks, and it is everyone’s responsibility to make sure that we are prepared to identify and mitigate such threats.

A Look at Our Fall 2018 Professional Skills Workshop

During our Fall 2018 PSW held in September, the topics discussed and practiced were metal roof repairs, field fabrication and installation of sheet metal components, and general ladder safety. Participants present were the entire Service team, including Vice President of Services, David Maxwell, our Account Managers, Estimators, Project Manager, Inspector, and all Service field personnel. “I’ve worked in the commercial roofing business for almost 20 years, but I’ve never stopped learning. With constant changes in materials and methods in the roofing industry, our Professional Skills Workshops help us all to stay informed and up-to-speed on the latest skills, methods, and safety procedures. During this recent PSW, I gained a lot of new knowledge about metal roofing and how to properly make cuts,” affirms Gary Brockway, a lead service technician at Maxwell Roofing.

These PSW days also serve as a great opportunity for Maxwell employees to get together and bond as a team, cementing their mutual respect and support for the contributions of the whole group. “The primary takeaways from PSW days are just as much about positive team-building moments as they are about skills development. We learn so much from each other when we are working toward common goals,” says David Maxwell.

If you’re looking for a commercial roofing partner who values training and continuing education and skills, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.

3 Ways Maxwell Roofing’s Huntsville Team Prioritizes Service

For more than 60 years, Maxwell Roofing has based our business on five core values: quality, teamwork, integrity, professionalism, and service. While many businesses create values only to set them aside to collect dust on the proverbial shelf, our team is constantly striving to find new ways to integrate them into our work every day.

3 Ways Our Huntsville Team Prioritizes Service in Every Project

For our team, service means facilitating relationships to understand client needs and provide an exceptional customer experience. We recently reached out to our Huntsville Service Account Manager, Brian Mecomber, to get his take on what it means for his team to prioritize service for our clients in Northern Alabama daily.

Here are a few specific ways Maxwell Roofing’s Huntsville team works to understand the needs of our clients and provide an exceptional experience through extraordinary service:

  • Rapid response time. Our team recognizes the importance of working quickly to install, repair, or conduct maintenance on all our roofing projects. We’re also available 24 hours a day, seven days a week for emergency repairs. In addition to providing priority service through our MAXCare program, our Huntsville team has developed a triage system that allows us to rush to the most serious repairs first.
  • Industry-leading professionalism. The Maxwell Roofing team has more experience and expertise than many others in the commercial roofing industry. Each of our trained roof technicians is a full-time employee, which is something that you don’t often find within the industry.
  • Proactive and open communication about issues and repairs. We don’t want any of our clients to be surprised or confused about any of the roofing issues or repairs that are being done. Our team provides detailed photo reports with our recommended solutions and quotes. We work to ensure you and your tenants know when an issue is fixed. We also work to proactively keep roof warranties intact and address any potential issues before a client’s warranty expires.

Having a local presence in Huntsville has given Maxwell Roofing the ability to build a proven track record of quality service. If you’re looking for a commercial roofing partner in the Northern Alabama area, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.

Client Spotlight: Horrell Company

Serving the Nashville Area with 60 years of Commercial Real Estate Experience 

The Client

One of Middle Tennessee’s leading commercial real estate firms, Horrell Company specializes in real estate brokerage services in leasing and sales, tenant representation, property management, development consulting, and acquisitions for commercial and investment properties in Nashville and throughout the Middle Tennessee market. With 60 years of experience, Horrell Company has built a trusted reputation with its family-owned and operated legacy, core values, and quality service.

Horrell Company’s founder, Thomas Henry Horrell, started Horrell Refrigeration in 1943, providing refrigeration to local grocery stores. Horrell Properties, Inc. was later formed in 1946 and became a flourishing business that gradually evolved into site consultation and development services to grocers. With the purchase of a Sidco Drive and Thompson Lane property in 1955, Horrell Properties, Inc. expanded the business to include commercial real estate, including real estate development, brokerage, and management.

Henry and his sons, Fred and Steve, sold the refrigeration business in 1972 to devote full-time to real estate development, brokerage services, and property management under the name, Horrell Realty and Investments. The company became Horrell Company in 2005 and is the brokerage arm of the Horrell family business. Horrell Company is now led by Steve Horrell as its president and co-brokers, Laura Grider, Ben McKnight, and Mike Russell. Steve, Laura, Ben, and Mike, represent over 100 combined years of experience in Middle Tennessee Commercial Real Estate Sales and Leasing. “I believe what makes Horrell Company unique is that we’re a boutique operation in an ocean of national companies,” says Steve Horrell. “Because of our longevity, we have a real place in the commercial real estate business that includes around 400 tenants from office to retail to industrial to warehousing,” he adds.

The Opportunity

Horrell Company’s now seven-year relationship with Maxwell Roofing & Sheet Metal, Inc. began when the Maxwell team reached out to Horrell Company in their process of changing roofing vendors. “We were immediately impressed with the accessibility and quality of Maxwell’s team and services,” affirms Steve. To date, Maxwell Roofing provides ongoing commercial roof maintenance and gutter work for Horrell Company’s facilities. When it comes to what made Horrell Company choose Maxwell Roofing over another roofing company, Steve says “We love that Maxwell Roofing & Sheet Metal, Inc. is a local, family-owned and operated business much like ours. We had always heard great things about the Maxwell team, and now, we can attest to the company’s reliability and quality of work, which makes them stand out from other roofing vendors.”

The Solution

As for what makes the relationship with Maxwell Roofing & Sheet Metal, Inc. so good, Steve says it is their attention to detail and their execution of processes. “With Maxwell Roofing, you can always get someone on the phone, and their follow-up time is second to none.” Steve explains that the biggest potential issue in the world of commercial property management (aside of mechanical issues) are roofs. “Since Horrell Company is a part of the MAXCare program, the Maxwell Roofing team does an annual update for us, which is extremely helpful because we have partners who want to see the latest roofing surveys. MAXCare sets Maxwell Roofing & Sheet Metal, Inc. apart from their competitors,” affirms Steve.

For other businesses considering Maxwell Roofing & Sheet Metal Inc.’s services, Steve encourages exploring what the Maxwell team has to offer. He explains, “When you’re a property manager, and a roofing issue appears, accessibility matters.” A perfect example of that for Steve was when Horrell Company had a roofing issue to arise on a Sunday. He emailed the Maxwell team with pictures and assuming to hear back on Monday. However, it came as no surprise to Steve when Maxwell’s Service Account Manager, Kalen Canady, emailed him back the same day. “That’s the kind of difference in Maxwell Roofing & Sheet Metal, Inc.’s level of care that has helped them maintain their high-ranking reputation throughout Middle Tennessee,” says Steve, who looks forward to the continued partnership with the Maxwell team.

How to Choose the Right Commercial Roofing Partner in Huntsville

No matter the location, when commercial roofing needs arise, customers want a commercial roofing partner that can provide cost-effective and full-service roofing solutions with a level of depth found in reporting, accessibility in the case of emergencies and leaks, as well as quality and reliable roof-management service. From construction to fabrication to service, Maxwell Roofing & Sheet Metal, Inc. has a trusted reputation of being more than just a commercial roofing contractor. Additionally, with more than 60 years of history and experience, the Maxell team takes responsibility seriously.

From a local business that originally served Middle Tennessee, Maxwell Roofing & Sheet Metal, Inc. officially expanded to Northern Alabama in 2010. With the opening of a satellite office in Huntsville, Alabama, Maxwell’s team serves the commercial roofing demands of the Northern Alabama region and has a highly-regarded reputation in the region as an honest and capable commercial roofing and sheet metal contractor.

For those on the search for the best commercial roofing partner in and around Huntsville, Alabama, here’s a look at some of the unique factors within the North Alabama market, as well as key reasons to choose Maxwell Roofing & Sheet Metal, Inc. over the competitors.

A Look at the Huntsville Commercial Roofing Market

What’s unique about the Huntsville commercial roofing market? Maxwell Roofing’s Service Account Manager for its Huntsville office says, “There are not a lot of commercial roofing companies in the Northern Alabama area that focus efforts on roof repair nor have service departments. Most of the companies that exist in the region just want to roof or re-roof.” This opens the door of opportunity, allowing Maxwell Roofing to shine, as the company is a full-service partner for the entire lives of their customers’ buildings. As opposed to being a “storm-chaser” roofing company that’s here today and gone tomorrow, Maxwell is a family-run business that trades on its reputation. As a market leader in quality, documentation, and customer service, the acclaimed Maxwell Roofing legacy remains strong in Huntsville and throughout the Mid-South.

Why Choose Maxwell Roofing?

When making the call on which commercial roofing company to partner with in and around Huntsville, Alabama, Mecomber says, “Maxwell’s attention to detail, competitive urgency, professionalism, and detailed reporting process are just a few of the differentiators that make the company stand apart in the Huntsville commercial roofing industry.” Additionally, every Maxwell Roofing team member is a full-time employee, which is something that you don’t often find within the industry. “Even more, Maxwell’s local presence and accessibility is something that means a lot to our customers,” affirms Mecomber. In other words, when you call Maxwell, you get a quick response, which is not always the standard in the commercial roofing business.

Perhaps atop the list of Maxwell Roofing & Sheet Metal, Inc.’s unique differentiators is MAXCare, coined as the most comprehensive roof management program in the industry. Maxwell customers across the Mid-South have affirmed that no other program provides property managers, maintenance supervisors, facility managers, and building owners with more value or a higher level of service, offering cost savings, education, and preventing future unexpected roofing surprises.

Curious to know more about how Maxwell Roofing & Sheet Metal, Inc. stands out in the Huntsville and North Alabama commercial roofing market? Contact us today to connect with one of our Huntsville team members!

Beyond the Quote – How To Properly Vet A Professional Roofer

Unless you’ve spent significant time in the roofing business, it’s hard to tell if you’re talking to an honest, professional roofer that knows their stuff and is giving you objective recommendations. If you want to choose a roofer you’ll be satisfied with, you should know the signs that you’re working with a true pro.

Communication Breeds Trust

Trusting a roofer is difficult. Roof work can be costly, and most building management teams don’t call a roofer until they’ve got a significant problem on their hands. It’s easy to see how someone could take advantage of the situation, so it’s important to feel you’re spending your money wisely.

Trust begins with communication. Roofers that don’t have a professional website with contact information that’s easy to spot, that are slow to respond to calls and questions, or who do not provide detailed assessments of their findings both verbally and in writing should not make the final cut when choosing a partner. Prompt responses, detailed written assessments and proposals, and honest discussion are usually a good sign that you’ll feel confident working with that roofing team.

Professional Quote, Professional Roofer

Contractors that pop up on the roof then give you a verbal estimate and move on, or worse, demand instant payment up front are red flags. Any roofing company worth its salt will spend a lot of time on the roof to get a full picture of what’s going on with the system. They will likely meet with you right afterward to explain what they found, but they should always follow up with a written assessment and proposal.

That proposal should be professionally prepared and should be extremely detailed, including pictures of the damage and deterioration they found. The project manager or point person should then walk through the proposal line by line with building management so everyone understands the problems and the suggested remedies.

Repairs Deserve Detailed Reporting

Total roof replacements require detailed proposals, but so do many repairs. Anyone can tell you a section of a roof needs to be repaired, but when you’re spending money to fix a critical portion of a building’s structure, you deserve to know what the damage is, why the repair is in order, and how the fix will be made.

Expert roofers believe wholeheartedly in detail and are committed to helping building managers make informed choices. When called to inspect a roof, they will provide a leak investigation report that provides important details including the location of the damage/deterioration, the size, the proper way to fix it, and the price. Furthermore, expert roofers will also document the finished work with photographs for record keeping purposes.

No Service Standards? No Thanks

Great roofers care about customer service. They know that roof repairs and replacement are a hassle for building owners, and they take steps to make the process as smooth and as pleasant as possible. Their proposals should include service standards that ensure the project moves quickly and efficiently.

Roofers should be upfront about noise, construction vehicles, the need for and timing of HVAC system shut downs, and any potential fume issues that will arise during repairs or installation. They should also work closely with building managers to minimize these potential intrusions.

Unfortunately, the industry has some participants who are “here today and gone tomorrow”. In contrast, professional roofers who are committed to service and who have dedicated, knowledgeable staff rarely disappoint. They will be willing to share manufacturer authorizations, history of performance, and references from satisfied customers.

In Roofing, There Should Be Some Guarantees

You can never predict how foot traffic, construction or Mother Nature will impact a commercial roof, but great roofers will guarantee their permanent repair work for one year. Any roofer that does not provide a guarantee or warranty on their work should be avoided.

No business wants to have to fix something for free – especially something they already did – so companies that stand by their work put several levels of quality controls in place to ensure the job gets done right, the first time.

Choosing a commercial roofer can be overwhelming, especially if you’re dealing with major leaks or damage that require immediate attention. Take the time to vet potential roofers, and pay close attention to the way they communicate with you and your team before you ever sign on the dotted line. When you know how to choose a roofer, you’ll be much happier with the end result.

Five Signs It’s Time To Call A Professional Roofer For Help

Commercial roofs are designed to last for decades, but there is no guarantee that any roof will live up to its full expectations. Anything can happen at any time, but most roofs will show signs of “wear and tear” long before they reach critical failure. Here are five signs that your roof is telling you to call in an expert commercial roofer for help.

Tears, Cracks, Blisters or Other Blemishes On The Membrane

 

Tears and holes in the roof membrane are obvious signs that the roof is in need of repair, however, blistering and other blemishes can be a sign that moisture is trapped within or beneath the membrane. That trapped water will eventually cause bigger problems if it is not dealt with quickly.

 

The Flashing Is Failing

 

Flashings are the materials that connect the roof membrane to adjacent walls, curbs, penetrations and other building components. Damage or tears in the flashing should be identified, repaired or replaced immediately, because water will enter the system through these defects. Sheet metal components that are embedded in the roof often have joints that can be sources of water entry into the roof system. These should be checked regularly.

 

The Insulation Has Gone Soft

 

When walking on the roof, it should feel sturdy and that feeling should be consistent at every step. If any portion of the roof feels “mushy”, it is a signal that the insulation has gotten wet. Waterlogged insulation indicates serious trouble and it leads to major issues in a roofing system. This situation can ultimately compromise the integrity of the roof deck if it is detected too late. Soft spots should be examined by a professional as soon as they are identified. Note that wet insulation might indicate problems with things other than the roof itself. For example, interior moisture can migrate into the roof insulation if a vapor retarder is not used when needed, or is damaged.

 

Water Stains On Inside Walls

 

Not all roof leaks lead to water dripping through a ceiling and splashing on the floor. Water can also seep through the building and make its way into internal walls and ceilings. If you notice water stains on ceilings or around doors, or if you see rust on metal in an exposed deck, it’s a good indication that there is a problem on the roof that needs attention.

 

It’s Raining Indoors

 

The most obvious sign that you need to call a commercial roofer is leaks. When water is dripping onto internal floors of the building, you’ve got a serious problem somewhere in the system, Leaks do not get better on their own – they only get worse.

Nobody likes thinking about repairing or replacing a roof, but your system will tell you when it needs a little bit of TLC. If you see any of these obvious and not-so-obvious signs of damage and decay, it’s time to call an expert for help.

The 6 Things A General Contractor Must Look For In A Commercial Roofing Contractor

During any job, general contractors (GCs) have made a commitment to the building owner or developer to complete the work according to specifications, on time and within budget. One of the challenges they may face in delivering on that commitment would be a failure-to-perform issue with one or more of the subcontractors hired to complete specific aspects of the job. If a subcontractor stops work for any reason, the project is threatened and the GC may face serious repercussions. A general contractor, therefore, should work with a proven, reliable commercial roofing contractor who has a history of doing quality work quickly and correctly the first time. Here are six criteria GCs should look for when hiring subcontractors.

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A Designer’s Essential Guide To Choosing A Reliable Commercial Roofing Contractor

Working with a new contractor on a roofing project can be a headache if you don’t choose your partners wisely. Designers have a lot to consider when trusting someone to turn their plans into a reality within their desired timeline and budget. Choosing the wrong roofer can lead to a drawn-out process that takes longer than you hoped and has you spending more than you agreed to. Or worse, choosing the wrong contractor often means ending up with a roofer that cannot execute your plans, resulting in a shoddy finished product. Here are 9 signs to look for to help you identify a reliable roofing contractor who will live up to your expectations.

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