The Importance of Reporting During Roofing Maintenance

Everyone knows that making a commercial roof last requires persistent maintenance and regular inspections. But, equally as important as the roof work itself are the reports that come from those inspections. Facility managers often overlook quality reporting as a desired quality in a roofing company. 

Here are a few reasons why you should care not just about maintenance but also about the reports that commercial roof inspections yield:

  • Proof and Understanding—Inspection reports provide detailed proof about what is happening on a roof. Top-notch inspection reports will include imaging—that may be photos, infrared moisture images, or drone footage—to show exactly why a roof needs repair. The best inspectors will walk building owners and property managers through exactly what the report says and explain why a problem needs fixing. The best roofers understand that not everyone understands how a commercial roof works, and they will ensure that their customers understand why they should spend money on this important part of their building’s structure. 
  • Preparation for the Future—Forecast assessments are used to determine a roof’s condition and predict what sort of maintenance and repairs will be required in the future. This type of assessment allows property managers to plan ahead and budget for roofing expenses instead of being caught off guard by an accident or emergency. These assessments are useless without a quality report that lays out a maintenance schedule and estimates a cost for future repairs.
  • Managing Warranties—All quality roof systems have warranties, but getting them fulfilled often requires a lot of work. A manufacturer is not simply going to hand out a refund. Instead, they will want proof and a report of an inspection. Professional roofing companies keep their employees up-to-date on warranties and ensure that inspectors are aware of the implications of their reports. A poorly done inspection report could cost your company thousands in a lost warranty.
  • Juggling Multiple Properties—Worrying about a commercial roof can be stressful, and property management companies often have dozens of roof maintenance schedules floating around on their calendars. Roof management programs like Maxwell Roofing & Sheet Metal Inc.’s MAXCare® allow property management firms the ability to track all of their roofs in one online portal. Maxwell’s industry-leading reporting is at the center of MAXCare, informing all the maintenance schedules and budget planning.

Maxwell Roofing & Sheet Metal, Inc.’s roofers aren’t just trained to conduct thorough inspections, but they also learn how to make the best reports in the business. This is why Maxwell is consistently considered an industry leader in reporting. To learn more about what Maxwell can do for managing your commercial roof, contact us today.

Why Nashville Companies Choose Maxwell Roofing for Commercial Roof Replacement

Deciding when to replace a roof is a difficult decision. Facility managers must consider their budget, their long-term plans for the building, and how the roof will be used. But, the most important decision to make before determining how to replace a roof is deciding which company to use.

There are plenty of options for commercial roof replacement but, in Nashville, Maxwell Roofing & Sheet Metal, Inc. stands above the rest. Here are just a few of the reasons why customers return to Maxwell again and again.

  • Maxwell’s stellar reputation: With more than 60 years of experience in Nashville, Maxwell has proven to be the area’s most trusted roofing partner. Maxwell built this reputation through years of over-delivering on their customer’s roofing needs by making themselves available and always producing a quality product.

“When you’re a property manager, and a roofing issue appears, accessibility matters,” said Maxwell customer Steve Horrell, the president of the Horrell Company. “That’s the kind of difference in Maxwell Roofing & Sheet Metal Inc.’s level of care that has helped them maintain their high-ranking reputation throughout Middle Tennessee.” 

  • Expert personnel: Maxwell treats its employees better than the competition, so it expects its employees to live up to higher expectations. Maxwell’s team is always professional, courteous, and knowledgeable. In the Nashville area, there is no better team for assessing and carrying out a roof replacement.
  • Excellent customer service: Maxwell prides itself on a high level of customer service. While other companies work just to get the job done, Maxwell’s employees strive to ensure that every customer feels as though they are a part of the process. Maxwell employees are willing to walk customers through every step of the roofing process from answering simple questions like, “How much does it cost to replace a roof?,” all the way through technical issues.

“There’s never been a time when Maxwell Roofing has not been on site within 24 hours,” says Terry LeTourneau, the facilities manager of Maxwell customer JLL-Mars. “They always make us feel like we’re the most important customer, which gives us a peace of mind when potential roofing issues might occur.”

  • MAXCare®: How often should a roof be replaced? With MAXCare®, Maxwell’s roof management program, customers get regular roof forecast assessments to answer these important questions. MAXCare® helps customers proactively care for their roof, preventing disasters down the line.

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year,” says Greg Victor, the director of facilities at Ensworth School, a Maxwell customer. “As a facilities guy, you can’t always use who you want to use, but with Maxwell, we got lucky.”

  • Full-service roofing services: Most roofing companies put all their focus on roof construction, but Maxwell offers customers a full-service approach with maintenance and fabrication services. Not only can Maxwell replace a roof, but they can produce custom sheet metal pieces to cut down on costs and deliver exactly what each customer needs.

If you’re ready to learn more about how Maxwell Roofing & Sheet Metal, Inc. can help with your commercial roof replacement, contact us today.