Client Spotlight: Colliers International | Huntsville

Accelerating Client Success with Seamless Services to Investors, Property Owners, Tenants, & Developers

Colliers International is a commercial real estate services organization with more than 400 offices across the world. The company got its start in Alabama in 2007 when father and son team Joe Sandner III and Joe Sandner IV created Sandner Commercial Real Estate, Inc. in Birmingham, Alabama. The firm quickly became one of the city’s leading commercial real estate companies and then joined Colliers International in 2012 as an independently owned affiliate.

In 2013, Colliers International began investing in Huntsville, acquiring 2.1 million square feet of office space in the city. After merging with a local Huntsville real estate firm, Colliers formed Colliers International | Alabama, opening three offices and employing 47 people. The firm employs specialists in local real estate who know their communities and local industries. Colliers International provides services from brokerage sales and leasing to investment services, project and real estate management. 

“Our clients depend on our ability to draw on years of direct experience in the local market,” says Alison Waddell, Director of Operations for Colliers International in Alabama. She adds, “Our professionals know their communities and the industry inside and out.” 

The Opportunity 

Colliers International enlisted the services of Maxwell Roofing & Sheet Metal, Inc. in 2013, making the company a preferred roofing vendor for all of its Alabama properties. Colliers uses Maxwell for roof repairs, assessments, and replacements and is enrolled in Maxwell’s roof management program, MAXCare, for several of its properties.

According to Waddell, Maxwell has been dependable, responsive, and professional on the job. She says, “We have not had any complaints from our tenants or building engineers since we started using Maxwell.”

The Solution

Because Colliers owns so many different types of properties, their roofing needs vary. Still, Colliers has found that Maxwell’s quality work translates from job to job. “They are always willing to work within our building owner’s budget to prolong the life of the roof until a replacement can be afforded,” says Waddell.

Beyond the actual roof work, Waddell says that it is Maxwell’s service that sets them apart from other roofing companies. The communication between Maxwell’s account managers and technicians with the property manager has helped make managing their properties easier. Says Waddell about Maxwell Roofing, “Try them. You won’t be disappointed.”

5 Ways Maxwell Roofing Shines in the Huntsville Market

Northern Alabama industries are growing fast, but its commercial roofing market still lacks options. Most Huntsville-area companies make their money from roofing or re-roofing after major storms. But, for companies in Northern Alabama looking for more than a quick patch job on their roofs, Maxwell Roofing & Sheet Metal, Inc. has a proven and trusted reputation for quality service. Here are just a few of the many ways Maxwell Roofing stands out in the Huntsville market.

1. High Quality

Maxwell is committed to providing every client with a high-quality roof that will last. We stay up-to-date on the latest products and roofing technologies to ensure that every roof we work on is in the best possible condition. Because Maxwell Roofing only employs full-time, specially-trained roofers, you can be sure that the craftsmanship on your roof is of the highest quality and will hold up under tough conditions.

2. Superior Service

Many companies see roofing as a product-oriented business, but Maxwell Roofing understands the importance of service in every aspect of the job. The Maxwell team doesn’t just find a problem and fix it, but we use industry-leading reporting techniques to make sure you understand what your roof needs and why. We also maintain an entire service center to make sure that you get the personal attention you need—every time. In the Huntsville area, it has been this emphasis on service that has helped Maxwell Roofing stand out from our competitors. One client, John Blue Realty, says: “ What made our experience so much better with Maxwell Roofing & Sheet Metal, Inc. versus other companies is their excellent photo reports of problems they find and fix. If larger repairs are necessary, they also prepare a detailed photo report, along with their recommended solutions and quotes. For us, that is perfection.”

3. Extensive Experience

With nearly 70 years of history, the Maxwell team has grown and evolved along with the industry. Maxwell Roofing isn’t some short-term outfit with inexperienced roofers. Instead, we’re a quality, family-run business that knows the industry inside and out. Throughout the years, we have developed a stellar reputation and a backlog of excellent client testimonials, so you know what you’re getting when you hire the Maxwell Roofing team.

4. Professionalism

All of Maxwell Roofing’s technicians are full-time employees with specialized training in both roofing and customer care. You can expect our roofing crew to be responsive, on time, and considerate while on the job. One client, SVN | Avat Realty, says they prefer Maxwell Roofing & Sheet Metal, Inc. because: “Maxwell lets us know when they are on the way, when they are on site, and what the issue is before a repair is done. All this is done in a timely fashion, and the invoice is accompanied by photos of the repair area and description of work performed.”

5. Full-Service Care

Maxwell Roofing doesn’t just construct roofs and re-roofs. We provide everything from regular maintenance checks to custom sheet metal fabrication in-house. This full-service approach enables us to offer a higher quality product in the construction and customization phase, and then to extend the life of your roof through our proactive maintenance management program, MAXCare. Using a company with a full-service approach can save you time and money and stave off worries about unwanted roofing emergencies.

You can find our experts in preventative maintenance, service repairs, and emergency repair in the Huntsville area. Our team is equipped and ready to help!

A Brief History of Maxwell Roofing & Sheet Metal’s Huntsville Service Hub

Since Maxwell Roofing & Sheet Metal, Inc. was founded, the company’s goal has been to provide customers with the kind of high-quality service and experience that you’d expect from a local family-owned commercial roofing company. That desire is the primary reason Maxwell Roofing has continued to grow and expand our reach to serving clients across Middle Tennessee and Northern Alabama—eventually opening up a commercial roofing service hub in Huntsville in 2010.

A Brief History of Maxwell Roofing in Huntsville

While Maxwell’s Huntsville service hub opened in 2010, the team had been servicing the Northern Alabama region for many years. As most commercial roofing companies in the area focused solely on new roof construction, Maxwell Roofing wanted to serve building owners and facility managers by becoming a full-service partner for the entire lives of their buildings.

“Maxwell Roofing is a family-run business that trades on its reputation. We never want to be seen as a “storm-chaser” roofing company that’s here today and gone tomorrow,” says John Maxwell, President of Maxwell Roofing & Sheet Metal, Inc. Opening a Huntsville service hub was a no-brainer because of the company’s history in the northern Alabama region.

Maxwell’s Commercial Roofing Projects in Huntsville

Maxwell’s Huntsville division has developed a strong relationship with numerous property managers, building owners, and facilities managers in Northern Alabama. Over the past decade, we’ve been proud to partner with companies such as:

  • SVN | AVAT Realty—as a full-service roofing partner, providing service repairs and diagnosis of EPDM roofing. Maxwell Roofing has been proud to partner with the SVN | AVAT team for the past two years, addressing any issues their tenants might have.
  • John Blue Realty—as a full-service roofing partner for their facilities. Maxwell is also proud to serve John Blue Realty with numerous projects, including everything from total roof replacements to leak repairs.

The Future of Maxwell Roofing’s Huntsville Service Hub

So, what’s next for Maxwell’s Huntsville service hub? As maintenance and repair issues and opportunities arise, the company will continue to focus on deploying full-time quality field workers and field management to the area. However, Maxwell’s team has also spent the last several years developing partnerships to expand its construction department in the area. Like Maxwell’s Nashville market, the company’s number one goal is to provide long-term roofing solutions to its clients.

Whether you’re looking for a commercial roofing partner in Huntsville or have specific questions, such as “How do I prepare my roof for a northern Alabama winter?,” Maxwell’s Huntsville service hub is here to help. Contact the team today to learn more about the various ways your specific roofing needs can be met.

Preparing Your Roof for a North Alabama Winter

With average lows between 32°F and 35°F between the months of December and February, North Alabama winters, while not comfortable, are generally mild.

But, however sporadic they may be, freezing temperatures and snowfall can represent real risk to your commercial roof if it’s not correctly prepared.

Here are four ways you can prepare your roof for a North Alabama winter:

1. Perform an inspection of the roof before winter officially begins.

Ideally, this inspection will be performed by a professional, as they’ll know the exact signs to look for and may be able to point out potential roof health issues before they occur.

The professional roofer will look for visible cracks or seams in the roofing material, cracks in the roof’s caulking, structural damage to flashings, and gaps or punctures anywhere on the roof’s surface, including the edges, to avoid potential leaks or wind uplift.

This step is important in all climates, but it’s crucial here in North Alabama, as the heat of the sun can cause expansion, drying, and/or cracking of the roofing material that may prove hazardous when the roof material cools and contracts.

2. Clean, clean, clean.

Structural integrity isn’t the only risk factor for your roof in inclement weather. You’ll also want to keep an eye out for any branches, debris buildup, or foreign objects on your roof’s surface.

While these objects may not have caused any damage yet, their presence presents a risk to your roof during inclement weather, as they can either puncture the roof’s membrane or, in the case of debris, it can collect moisture from fall rain or winter snow. The more moisture the debris retains, the bigger chance for mold or rotting.

This also means cleaning your gutters, as clogged gutters may keep water from cleanly flowing off the roof. The risk here is that the water will end up pooling on the roof itself or flowing over the gutters onto the walls of the building.

3. Examine the insulation.

It’s easy to think the only function of insulation is to keep us warm. And, while that’s true, it also helps prevent a major winter weather roof problem: ice damming.

Ice damming is what happens when improper insulation allows heat to transfer to the roof, where ice or snow melts into water, then flows to the gutters and edges of your roof. It then refreezes, leading to added weight that could damage the gutters or pull them away from the roof itself.

4. Make a plan.

Despite our best efforts, sometimes roofing emergencies occur, whether it’s due to a falling branch or an unexpected spell of extreme weather.

Create a plan for what you’ll do if you experience a roofing emergency during the winter months. Do you have a relationship with a roofing company that performs emergency services? Do you have a budget for emergency roof repairs? Who is responsible for identifying roof damage and contacting the emergency repair team?

Preparing your roof for winter in North Alabama is not a complicated process, but it does require planning and work—and, it’s much easier when you have the guidance of a professional.

If you want to learn more about preparing your roof for the winter and how Maxwell can help keep your roof in tip-top shape despite lower temperatures, click here to contact us.

What to Consider with New Commercial Roof Construction in North Alabama

The North Alabama area is growing rapidly. According to the latest census, the Huntsville metro area is the second fastest growing area in the state. With all the new growth comes new development. Many businesses that are growing or relocating in Huntsville are looking to build. As a local commercial roofing contractor in Huntsville, Maxwell Roofing & Sheet Metal, Inc.’s local presence is just one of the important benefits we provide businesses searching for new commercial roof construction in North Alabama.

Maxwell Roofing—A Leader in New Commercial Roof Construction in North Alabama

Here are a few reasons why businesses in North Alabama trust Maxwell Roofing as a partner for their new commercial roof construction and repair needs:

1. Our Trusted Reputation

There are a lot of factors that go into our A+ rating by the Better Business Bureau. Not only do we strive to make sure every project is completed on time and on budget, we truly approach every project as a partnership. We help our clients think through the various roofing options, including the latest roofing systems, to maximize the lifetime value of their roof. Maxwell is not a “storm chaser” roofing company that goes wherever the latest need is. We are an established company with nearly 70 years committed to excellence.

2. Our Commitment to Quality & Service

Quality and service are more than values on a page, they are words that drive every decision we make as a business. Whether it’s our MAXCare® solution or our in-house fabrication department, we’re constantly looking for new ways to make the service we provide one in which our clients feel like they’re getting more than what they paid for.

For our team, service means facilitating relationships to understand client needs and provide an exceptional customer experience. It’s something we prioritize in every project.

3. Our Approach to Partnership & Communication

We realize that inefficient communication can be one of the most frustrating problems when working with a construction contractor. From the very beginning, we wanted to be different.

But, don’t just take our word for it. Here are a couple of Huntsville area businesses who highlighted this specific attribute about our service…

“Maxwell lets us know when they are on the way, when they are on-site, and what the issue is before a repair is done. All this is done in a timely fashion, and the invoice is accompanied by photos of the repair area and description of work performed.”SVN | Avat Realty

“What made our experience so much better with Maxwell Roofing & Sheet Metal, Inc. versus other companies is their excellent photo reports of problems they find and fix. If larger repairs are necessary, they also prepare a detailed photo report, along with their recommended solutions and quotes. For us, that is perfection.”John Blue Realty

Can Maxwell Roofing Help with Your Commercial Roofing Needs?

If you’re looking for a commercial roofing construction or repair contractor in Northern Alabama, we’d love to talk! You can learn more about our commercial roofing solutions or contact our Huntsville-based team with a specific question.

3 Ways Our Huntsville Team Prioritizes Service

For nearly 70 years, Maxwell Roofing has based our business on five core values: quality, teamwork, integrity, professionalism, and service. While many businesses create values only to set them aside to collect dust on the proverbial shelf, our team is constantly striving to find new ways to integrate them into our work every day.

3 Ways Our Huntsville Team Prioritizes Service in Every Project

For our team, service means facilitating relationships to understand client needs and provide an exceptional customer experience. We recently reached out to our Huntsville Service Account Manager, Brian Mecomber, to get his take on what it means for his team to prioritize service for our clients in Northern Alabama daily.

Here are a few specific ways Maxwell Roofing’s Huntsville team works to understand the needs of our clients and provide an exceptional experience through extraordinary service:

  • Rapid response time. Our team recognizes the importance of working quickly to install, repair, or conduct maintenance on all our roofing projects. We’re also available 24 hours a day, seven days a week for emergency repairs. In addition to providing priority service through our MAXCare program, our Huntsville team has developed a triage system that allows us to rush to the most serious repairs first.
  • Industry-leading professionalism. The Maxwell Roofing team has more experience and expertise than many others in the commercial roofing industry. Each of our trained roof technicians is a full-time employee, which is something that you don’t often find within the industry.
  • Proactive and open communication about issues and repairs. We don’t want any of our clients to be surprised or confused about any of the roofing issues or repairs that are being done. Our team provides detailed photo reports with our recommended solutions and quotes. We work to ensure you and your tenants know when an issue is fixed. We also work to proactively keep roof warranties intact and address any potential issues before a client’s warranty expires.

Having a local presence in Huntsville has given Maxwell Roofing the ability to build a proven track record of quality service. If you’re looking for a commercial roofing partner in the Northern Alabama area, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.

How to Choose the Right Commercial Roofing Partner in Huntsville

No matter the location, when commercial roofing needs arise, customers want a commercial roofing partner that can provide cost-effective and full-service roofing solutions with a level of depth found in reporting, accessibility in the case of emergencies and leaks, as well as quality and reliable roof-management service. From construction to fabrication to service, Maxwell Roofing & Sheet Metal, Inc. has a trusted reputation of being more than just a commercial roofing contractor. Additionally, with nearly 70 years of history and experience, the Maxell team takes responsibility seriously.

From a local business that originally served Middle Tennessee, Maxwell Roofing & Sheet Metal, Inc. officially expanded to Northern Alabama in 2010. With the opening of a satellite office in Huntsville, Alabama, Maxwell’s team serves the commercial roofing demands of the Northern Alabama region and has a highly-regarded reputation in the region as an honest and capable commercial roofing and sheet metal contractor.

For those on the search for the best commercial roofing partner in and around Huntsville, Alabama, here’s a look at some of the unique factors within the North Alabama market, as well as key reasons to choose Maxwell Roofing & Sheet Metal, Inc. over the competitors.

A Look at the Huntsville Commercial Roofing Market

What’s unique about the Huntsville commercial roofing market? Maxwell Roofing’s Service Account Manager for its Huntsville office says, “There are not a lot of commercial roofing companies in the Northern Alabama area that focus efforts on roof repair nor have service departments. Most of the companies that exist in the region just want to roof or re-roof.” This opens the door of opportunity, allowing Maxwell Roofing to shine, as the company is a full-service partner for the entire lives of their customers’ buildings. As opposed to being a “storm-chaser” roofing company that’s here today and gone tomorrow, Maxwell is a family-run business that trades on its reputation. As a market leader in quality, documentation, and customer service, the acclaimed Maxwell Roofing legacy remains strong in Huntsville and throughout the Mid-South.

Why Choose Maxwell Roofing?

When making the call on which commercial roofing company to partner with in and around Huntsville, Alabama, Mecomber says, “Maxwell’s attention to detail, competitive urgency, professionalism, and detailed reporting process are just a few of the differentiators that make the company stand apart in the Huntsville commercial roofing industry.” Additionally, every Maxwell Roofing team member is a full-time employee, which is something that you don’t often find within the industry. “Even more, Maxwell’s local presence and accessibility is something that means a lot to our customers,” affirms Mecomber. In other words, when you call Maxwell, you get a quick response, which is not always the standard in the commercial roofing business.

Perhaps atop the list of Maxwell Roofing & Sheet Metal, Inc.’s unique differentiators is MAXCare, coined as the most comprehensive roof management program in the industry. Maxwell customers across the Mid-South have affirmed that no other program provides property managers, maintenance supervisors, facility managers, and building owners with more value or a higher level of service, offering cost savings, education, and preventing future unexpected roofing surprises.

Curious to know more about how Maxwell Roofing & Sheet Metal, Inc. stands out in the Huntsville and North Alabama commercial roofing market? Contact us today to connect with one of our Huntsville team members!