Client Spotlight: Brentwood Baptist Church

Kathleen Maxwell

wide shot of Brentwood Baptist Church in Tennessee on a sunny day with woods behind the building

Brentwood Baptist Church in Brentwood, Tennessee, who engage the whole person with the whole gospel of Jesus Christ anywhere, anytime, with anybody.

The Client

Approaching its 50th anniversary, Brentwood Baptist Church believes that to know where you’re going, it helps to know where you’ve been. Since its establishment in 1969, the church has seen God do many exciting things within its church body and throughout the community. Among the many inspiring and significant moves of God, the church has witnessed is its growth through seven regional campuses through the Middle Tennessee Initiative. With more growth in sight and a church multiplication mission to establish 100 healthy congregations in Middle Tennessee and beyond, the church body and leadership is enthusiastic to see what God will do in the future.

They currently employs around 120 staff members, including lead pastor, Mike Glenn, who’s been in his role since 1991. Under Glenn’s leadership, the church has grown to a membership of over 10,000. Many things make Brentwood Baptist Church unique, such as its well-known reputation of being a multi-site, multi-cultural congregation that includes the Deaf Church, the Chinese Church, the Hispanic Ministry, as well as its seven regional campuses—Brentwood Baptist Church (central campus in Brentwood), The Church at Avenue South, The Church at Station Hill, The Church at West Franklin, The Church at Woodbine, The Church at Lockeland Springs, and The Church at Nolensville.

The Opportunity

As they prepared for its Lockeland Springs campus merger, they called upon Maxwell Roofing & Sheet Metal, Inc. for a roofing repair and maintenance quote, which then led to them calling upon the Maxwell Roofing team for some additional general repair work. “Because of Maxwell Roofing & Sheet Metal, Inc.’s timeliness and the inviting relational experience with their company representatives, we quickly liked our service experience, and their team did what they said they would do,” says Eric Pogue, Project Manager. “With Maxwell Roofing & Sheet Metal Inc.’s trusted reputation and commitment to Middle Tennessee, they were a perfect match for our Middle Tennessee Initiative, which has brought additional facility maintenance and roofing service needs for our regional campuses,” Pogue adds.

Brentwood Baptist needed great working relationships and a company who could be readily available as they add new campuses and maintain current ones. Pogue explains, “We want a roofing partner we can depend on. You can only hope the first phone call will be the only call you have to make when it comes to emergency repairs or leaks. Maxwell Roofing & Sheet Metal, Inc. has met and exceeded those expectations for us.”

“Since 2015, Maxwell Roofing & Sheet Metal, Inc. has maintained the partnership, with Maxwell’s team providing the church services ranging from entire roof replacements to preventative maintenance to service calls for leaks or additions and more. Maxwell’s team has serviced all our campuses in some form or fashion. They are accessible, dependable, and personable, which speaks to their high-quality of work,” says Pogue.

The Solution

What makes the relationship with Maxwell Roofing & Sheet Metal so good for them? Pogue says it’s the genuine working relationship. “I’ve been to several of Maxwell Roofing & Sheet Metal, Inc.’s functions, and the Maxwell family (John, Kathleen, and David) and team genuinely care about their customers,” affirms Pogue. They has seen their facilities continue to improve because of the Maxwell Roofing team’s commitment to protect the envelope of its buildings. “It doesn’t matter the amount of work we do inside if we can’t protect it from the outside,” says Pogue.

For other businesses or organizations considering Maxwell Roofing & Sheet Metal, Inc.’s services, Pogue suggests giving them the opportunity to provide a quote or perform a service. “The Maxwell difference is very evident once you engage with them,” says Pogue. He also appreciates that Maxwell Roofing & Sheet Metal, Inc. is a family-owned company with a strong legacy, which is not something you can always find in the Nashville area. Pogue explains, “Several other roofing companies let us down, didn’t follow up, and required repeat phone calls. Maxwell Roofing & Sheet Metal, Inc.’s service aspect is second to none. We weeded out the “no-nonsense” and are proud to now engage with a vendor like Maxwell, who meets our needs in the best ways and with the highest quality.”


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