The Importance of Reporting During Roofing Maintenance

Kathleen Maxwell

Worker walking through solar panels on a roof

Everyone knows that making a commercial roof last requires persistent maintenance and regular inspections. But, equally as important as the roof work itself are the reports that come from those inspections. Facility managers often overlook quality reporting as a desired quality in a roofing company. 

Here are a few reasons why you should care not just about maintenance but also about the reports that commercial roof inspections yield:

  • Proof and Understanding—Inspection reports provide detailed proof about what is happening on a roof. Top-notch inspection reports will include imaging—that may be photos, infrared moisture images, or drone footage—to show exactly why a roof needs repair. The best inspectors will walk building owners and property managers through exactly what the report says and explain why a problem needs fixing. The best roofers understand that not everyone understands how a commercial roof works, and they will ensure that their customers understand why they should spend money on this important part of their building’s structure. 
  • Preparation for the Future—Forecast assessments are used to determine a roof’s condition and predict what sort of maintenance and repairs will be required in the future. This type of assessment allows property managers to plan ahead and budget for roofing expenses instead of being caught off guard by an accident or emergency. These assessments are useless without a quality report that lays out a maintenance schedule and estimates a cost for future repairs.
  • Managing Warranties—All quality roof systems have warranties, but getting them fulfilled often requires a lot of work. A manufacturer is not simply going to hand out a refund. Instead, they will want proof and a report of an inspection. Professional roofing companies keep their employees up-to-date on warranties and ensure that inspectors are aware of the implications of their reports. A poorly done inspection report could cost your company thousands in a lost warranty.
  • Juggling Multiple Properties—Worrying about a commercial roof can be stressful, and property management companies often have dozens of roof maintenance schedules floating around on their calendars. Roof management programs like Maxwell Roofing & Sheet Metal Inc.’s MAXCare® allow property management firms the ability to track all of their roofs in one online portal. Maxwell’s industry-leading reporting is at the center of MAXCare, informing all the maintenance schedules and budget planning.

Maxwell Roofing & Sheet Metal, Inc.’s roofers aren’t just trained to conduct thorough inspections, but they also learn how to make the best reports in the business. This is why Maxwell is consistently considered an industry leader in reporting. To learn more about what Maxwell can do for managing your commercial roof, contact us today.


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