3 Ways Our Huntsville Team Prioritizes Service

Kathleen Maxwell

Three workers huddled around blueprint papers and an iPad in preparation for roof construction

For nearly 70 years, Maxwell Roofing has based our business on five core values: quality, teamwork, integrity, professionalism, and service. While many businesses create values only to set them aside to collect dust on the proverbial shelf, our team is constantly striving to find new ways to integrate them into our work every day.

3 Ways Our Huntsville Team Prioritizes Service in Every Project

For our team, service means facilitating relationships to understand client needs and provide an exceptional customer experience. We recently reached out to our Huntsville Service Account Manager, Brian Mecomber, to get his take on what it means for his team to prioritize service for our clients in Northern Alabama daily.

Here are a few specific ways Maxwell Roofing’s Huntsville team works to understand the needs of our clients and provide an exceptional experience through extraordinary service:

  • Rapid response time. Our team recognizes the importance of working quickly to install, repair, or conduct maintenance on all our roofing projects. We’re also available 24 hours a day, seven days a week for emergency repairs. In addition to providing priority service through our MAXCare program, our Huntsville team has developed a triage system that allows us to rush to the most serious repairs first.
  • Industry-leading professionalism. The Maxwell Roofing team has more experience and expertise than many others in the commercial roofing industry. Each of our trained roof technicians is a full-time employee, which is something that you don’t often find within the industry.
  • Proactive and open communication about issues and repairs. We don’t want any of our clients to be surprised or confused about any of the roofing issues or repairs that are being done. Our team provides detailed photo reports with our recommended solutions and quotes. We work to ensure you and your tenants know when an issue is fixed. We also work to proactively keep roof warranties intact and address any potential issues before a client’s warranty expires.

Having a local presence in Huntsville has given Maxwell Roofing the ability to build a proven track record of quality service. If you’re looking for a commercial roofing partner in the Northern Alabama area, we invite you to learn more about our services or read how we’ve partnered with businesses like yours.


Search Resources

Popular Tags

2020 2020 commercial roof 24/7 8th & Roast aaron muncie Accounts Payable Administrative Office Coordinator aerial roof moisture survey Alabama anchored article Anchored Client Spotlight Anchored Employee Spotlight apprenticeships architectural design asphalt Baker Twins Real Estate Brentwood Baptist Church budget Budgeting building maintenance building owners building permit new roof building temperatures built-up roofing BUR business owners CDC checklist checklist for business owners Chelsey Cole choosing a roof type Chris Vogl church roofing client spotlight client spotlights client testimonial clogged drainage cold Colliers International commecial roofing commercial buildings commercial contractors commercial flat roofing contractors commercial investment property commercial metal roofing contractors Commercial Properties commercial real estate Commercial Roof commercial roof budget commercial roof budgeting commercial roof construction commercial roof damage commercial roof inspection commercial roof inspections commercial roof leak repair commercial roof maintenance commercial roof materials commercial roof problems commercial roof repair Commercial Roof Replacement commercial roof replacement cost commercial roof replacement process commercial roof value commercial roofing commercial roofing budget commercial roofing career commercial roofing company commercial roofing construction commercial roofing contractors commercial roofing goals commercial roofing in Nashville commercial roofing jobs Commercial Roofing Partner Commercial Roofing Preventative Maintenance commercial roofing strategy commercial roofing technology commercial roofing terminology commercial roofs common questions competitive benefits comprehensive roof assessments comprehensive roof maintenance condensation Connection Between Insulation & Commercial Roofing construction construction manager construction managers construction misconceptions construction safety Contractor Contractor Warranties contractors cool roof cool roofing cool roofs coronavirus corporate buildings corporate roof cost savings costs courthouse roof COVID-19 customer experience customer service damage dan maxwell Design designer roofs develop talent Do's and Don't of Roof Installations documentation DOL draining system drains Drone Inspections drying durable materials Eco-Friendly Eco-Friendly Commercial Roofing Options eco-friendly roof Elevated roof moisture survey emergency helpline emergency repair emergency service employee appreciation employee spotlight employee training energy costs energy efficiency energy efficient tips energy savings energy-efficient roofing Ensworth School EPDM EPDM roofing estimates estimating estimator Ethylene Propylene Diene Monomer Fabrication fabricator facility managers fall checklist fall maintenance fall protection faqs Featured Article Featured Client Spotlight Featured Employee Featured Employee Spotlight federal buildings flashing flat roof forecasting full-service roofing Full-service roofing services general contractor general contractors government agency government buildings government roof bids government roof insulation Grease Traps Green Roof green roofing gutters hail damage heat damage hiring Horrell Company how to get commercial roofing jobs Huntsville Huntsville Commercial Roofing HVAC HVAC systems HVAC units ice ice damage impalement hazards improve performance Indian Lake Peninsula Church industrial building owners industrial buildings industrial flat roof replacement Industrial Owners industrial roof leak repair industrial roof maintenance industrial roofing industrial roofs industrial roofs issues Infrared Moisture Infrared Moisture Surveys inspection inspection plan Inspections Installation Insulation insurance jack ryan jackie sprout John Blue Realty John Maxwell Journey Design Group Kalen Canaday Leak Prevention Leaks licensing light-colored roofs lisa ann parr long-term maintenance long-term roof management longevity of a roof low-slope commercial roof maintenance maintenance plan Manufacturer Warranties manufacturing Martha Walden Material Warranties MAXCare Maxwell Monitors Maxwell Roofing Maxwell Roofing & Sheet Metal Maxwell Roofing Client Spotlight Maxwell Roofing employee maxwell roofing employees maxwell roofing experience maxwell team metal fabrication Metal Roof Metal Roofing metal roofs michael buckingham Michael Cox moisture retention Nashville Nashville Commercial Roofing nashville roof recovery nashville roof recovery systems Nashville Roofing Nashville Roofing Partner nashville winter National Safety Month new career new construction new roof new roof building regulations Next Generation Net Lease ongoing learning opportunities ongoing roof maintenance open penetrations operations OSHA OSHA standards planning for emergencies ponding ponding water pre-engineered metal roofs Preparing for winter prevent a roofing emergency prevent seasonal damage preventative maintenance preventative roof maintenance pricing proactive maintenance project manager prolong roof life property management PVC PVC membranes PVC roofing qualified roof technician Quality Ray Ferguson RCP Companies recovery systems recruitment Recycled or Biodegradable Roof Material regular inspections reliability Reputation retail store owners Risk Management roof assessments roof budget roof cleaning roof coatings roof construction roof curbs roof damage roof debris removal roof diffusers Roof Drain Debris Removal roof holes roof inspections Roof Installation Roof installation tips roof investment roof leak repairs Roof leaks roof life expectancy roof maintenance roof maintenance tip roof management roof materials roof performance roof preventative maintenance roof repair roof replacement roof replacements roof safety roof weatherproofing roof’s lifespan Roofers Coffee Shop Roofing roofing budget roofing care roofing cleaning Roofing Company roofing construction questions roofing contractor roofing costs roofing employees roofing goals roofing industry roofing maintenance roofing materials roofing membrane roofing mistakes Roofing Partner roofing problems Roofing Products roofing projects roofing questions roofing sales Roofing Specialists roofing trends rooftop bar rooftop deck rooftop features Rooftop grease traps Rooftop moisture survey rooftop patio rooftop penetrations rooftop safety routine maintenance safe construction Safety Samples Properties school roof construction school roofing safety school safety seasonal maintenance service account manager service and repair Service Superintendent services severe weather sheet metal sheet metal fabrication singly ply roofing systems skylights Skyline Replacement Skyline Replacement Tips sloped commercial roof snow Solar Panels solar roof Spray Polyurethane Foam spring maintenance state buildings Stephen Marbach storm damage Summer Heat summer kick-off party summer maintenance sun damage superintendent surface hazards temperature control The EDGE estimating software thermal proofing Thermoplastic Polyolefin Tips for Commercial Roofing top blogs top roofing blogs top talent TPO membranes training types of roofing Under-roof moisture survey Valerie Bibee values warehouse roof replacement warranties Warranty waterproofing weather damage white reflective roofs White Roof white roofs wind resistance winter maintenance winter weather winterizing roof

What Do Our Customers Have to Say?


Read Our Reviews