Service technicians are essential to maintain the integrity and safety of commercial roofs. Technicians must be trained and prepared for a variety of complex tasks such as conducting roof inspections, identifying issues, and performing repairs or installations as necessary. When every day looks different, a day in the life of a commercial roofing service technician can be both challenging and rewarding.
At Maxwell Roofing, we take pride in the team of technicians who serve customers across Tennessee and Alabama. As a family-owned business, we believe in treating employees like an extension of our family. Whether you’re a Maxwell customer or you’re considering a job in the commercial roofing industry, we wanted to offer a behind-the-scenes look at a typical day in the life of our service technicians.
Every Day Looks Different
“Typical” is not a word that is usually associated with a day in the life of a commercial roofing service technician. The reality is that every day or week might look different for our technicians.
Commercial roofing service technicians are responsible for a wide range of tasks such as emergency leak repairs, large-scale repairs, roof cleaning, coating or waterproofing, and inspections. Some repair projects may require a crew on site for several weeks. Other jobs, such as identifying and repairing leaks, might only take a couple of hours in a day. Once the job is complete, the technician will pack up their tools and equipment and move on to the next job site. They may visit several job sites in a day, depending on the workload and the location of the sites.
Each week, our technicians are given a job list with an established number of hours. This becomes a framework that they use throughout the week. If they find more problems during a visit, they’ll conduct a thorough investigation and work with the customer and Maxwell team to identify the work that needs to be done.
Tackle Each Day Early
For most technicians, each day begins with reviewing the schedule for the day and preparing the necessary tools and equipment. At Maxwell Roofing, our technicians might start the day around 6:30 a.m. and either stop by our warehouse to pick up parts or head straight to the job site. If it’s a new job, the technician will inspect the roof and diagnose any issues. This process involves climbing up to the roof and inspecting every area to ensure that nothing is missed. Each of our technicians uses their skills and experience to work efficiently and effectively, ensuring that the job is completed to a high standard.
Ongoing Training and Collaboration
Collaboration is an essential part of our work at Maxwell Roofing. Our service technicians are partnered in at least teams of two and work together to complete the repairs or installations. There are always at least two techs present on a job. We’re privileged to have team members with decades of experience in the industry and have worked hard to create a collaborative environment where we work together to resolve questions and overcome obstacles.
It’s not uncommon for a new technician to jump on a quick call with a seasoned team member to ask about a specific question or issue. We also invest in gathering the team together for ongoing training and employee appreciation events throughout the year. This culture of collaboration is crucial for creating an environment where jobs are completed safely, accurately, and on time.
Experience the Rewarding Work of Professional Roofing
At Maxwell Roofing, we recognize that our technicians play a vital role in maintaining the safety and integrity of commercial roofs, ensuring that our customers and their employees are covered from potential roof issues. We retain the best employees in the industry by fostering a culture of mutual respect based on hard work and excellent compensation.
If you’re ready to start an exciting and rewarding career in commercial roofing, take a look at our open positions online and begin your application today!