5 Ways Maxwell Roofing Goes Above and Beyond for Customers

Kathleen Maxwell | June 28, 2023

Maxwell Roofing company photo with all employees.

At Maxwell Roofing & Sheet Metal, we value our commercial roofing customers above all else. Our business isn’t just about building and maintaining roofs; we also work to ensure that our clients enjoy working with us and get the most out of our commercial roofing services. Here are just a few of the ways that we strive to go above and beyond for our customers.

1) Response Time

When you have a roofing emergency, you need immediate action. At Maxwell Roofing & Sheet Metal, we pride ourselves on our quick customer response time. By working with Maxwell, facility managers know that their building will always be a priority, especially when there is a leak or storm damage. And our clients notice the difference. Terry LeTourneau, facilities manager for JLL-Mars says:

“Maxwell Roofing’s response time is always impressive. Even when it’s raining, we can always count on them to be here, especially if there is ever an emergency that is impacting our ability to do business.”

2) Thoroughness

Many roofing companies only do the work they are contracted for and move on. At Maxwell, our team evaluates every aspect of your roof. We keep track of maintenance schedules, repair forecasting, and potential warranty issues to free up time for facility managers. We want to ensure that every building owner gets the best performance out of their commercial roof. Maxwell specializes in comprehensive maintenance plans, like the one we developed for the Ensworth School in Nashville. Greg Victor, Director of Facilities for Enworth School, explains:

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year. The team at Maxwell Roofing has done a wonderful job, from assessment to construction to service.”

3) Care for our Community

For nearly 70 years, Maxwell has been a dedicated roofing partner for businesses across middle Tennessee. Our employees are a part of the communities they live in and want to deliver quality service to their neighbors. Maxwell team members genuinely care for the businesses and clients they work with, which shows in every aspect of their work.

4) Reliability

When the staff at Brentwood Baptist Church needed a roof repair and maintenance estimate, they reached out to several roofing companies for help. When Pogue called Maxwell, the team responded quickly with an estimate and delivered the work in full and on time. The church’s Project Manager, Eric Pogue, explained why Brentwood Baptist chose Maxwell:

“Several other roofing companies let us down, didn’t follow up, and required repeat phone calls. We wanted a roofing partner we could depend on. We always hoped the first phone call would be the only call we would have to make when it comes to emergency repairs or leaks. Maxwell Roofing & Sheet Metal, Inc. has met and exceeded those expectations for us.”

5) Quality

While Maxwell Roofing may not be the lowest-cost roofing company in the business, our work has exceptionally high value. Maxwell customers can expect to get more for their money with commercial roofing services that help extend the life of their roof, protect their property investments, and save money over time.

If you’re ready to get started with a new roofing project, contact Maxwell Roofing & Sheet Metal today. Our exceptional service team is available to answer your questions and help get your project underway.

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