Month: June 2023

5 Ways Maxwell Roofing Goes Above and Beyond for Customers

Posted on by Kathleen Maxwell

At Maxwell Roofing & Sheet Metal, we value our commercial roofing customers above all else. Our business isn’t just about building and maintaining roofs; we also work to ensure that our clients enjoy working with us and get the most out of our commercial roofing services. Here are just a few of the ways that we strive to go above and beyond for our customers.

1) Response Time

When you have a roofing emergency, you need immediate action. At Maxwell Roofing & Sheet Metal, we pride ourselves on our quick customer response time. By working with Maxwell, facility managers know that their building will always be a priority, especially when there is a leak or storm damage. And our clients notice the difference. Terry LeTourneau, facilities manager for JLL-Mars says:

“Maxwell Roofing’s response time is always impressive. Even when it’s raining, we can always count on them to be here, especially if there is ever an emergency that is impacting our ability to do business.”

2) Thoroughness

Many roofing companies only do the work they are contracted for and move on. At Maxwell, our team evaluates every aspect of your roof. We keep track of maintenance schedules, repair forecasting, and potential warranty issues to free up time for facility managers. We want to ensure that every building owner gets the best performance out of their commercial roof. Maxwell specializes in comprehensive maintenance plans, like the one we developed for the Ensworth School in Nashville. Greg Victor, Director of Facilities for Enworth School, explains:

“It’s better to know any potential roofing problems or needs upfront than have surprises throughout the year. The team at Maxwell Roofing has done a wonderful job, from assessment to construction to service.”

3) Care for our Community

For nearly 70 years, Maxwell has been a dedicated roofing partner for businesses across middle Tennessee. Our employees are a part of the communities they live in and want to deliver quality service to their neighbors. Maxwell team members genuinely care for the businesses and clients they work with, which shows in every aspect of their work.

4) Reliability

When the staff at Brentwood Baptist Church needed a roof repair and maintenance estimate, they reached out to several roofing companies for help. When Pogue called Maxwell, the team responded quickly with an estimate and delivered the work in full and on time. The church’s Project Manager, Eric Pogue, explained why Brentwood Baptist chose Maxwell:

“Several other roofing companies let us down, didn’t follow up, and required repeat phone calls. We wanted a roofing partner we could depend on. We always hoped the first phone call would be the only call we would have to make when it comes to emergency repairs or leaks. Maxwell Roofing & Sheet Metal, Inc. has met and exceeded those expectations for us.”

5) Quality

While Maxwell Roofing may not be the lowest-cost roofing company in the business, our work has exceptionally high value. Maxwell customers can expect to get more for their money with commercial roofing services that help extend the life of their roof, protect their property investments, and save money over time.

If you’re ready to get started with a new roofing project, contact Maxwell Roofing & Sheet Metal today. Our exceptional service team is available to answer your questions and help get your project underway.

Employee Spotlight: Shawn Killgore

Posted on by Kathleen Maxwell

It’s rare to find someone who has grown up in the roofing and sheet metal business. Lucky for us, Shawn Killgore, Fabrication Shop Manager for Maxwell’s in-house sheet metal fabrication team at Formwell Industries, is one of those people.

Shawn spent most of his early childhood in Eufaula, AL, until he moved to West Memphis, AR, where his father and three uncles owned and operated Delta Roofing and Sheet Metal, which was established in 1950.

Growing Up in the Business

Shawn began working for his father when he was about 15 years old. His earliest memories are filled with carrying shingles up to the subcontractor roofers and picking up debris during the hot summers. As soon as he was old enough to drive, Shawn began working in the warehouse and fabrication shop after school.

“Some of my favorite memories from that season of life was being taught by my father, Gary, to shear and bend metal into quality pieces, using only outdated manual equipment,” Shawn recalled.

Once Shawn decided to work full-time for Delta Roofing, he began as a laborer and worked his way up to being Sheet Metal Foreman and then Project Manager. During this time, he learned so much about the ins and outs of roofing while running a fabrication shop and being responsible for the company’s safety protocols and quality control.

Joining the Team at Maxwell Roofing

While working at Delta Roofing, Shawn came to Nashville for a CERTA train-the-trainer course which was hosted by Maxwell.

“I remember seeing the framed pictures of completed jobs. The pride of the team in the completed work stood out to me,” Shawn shared. “That was a couple of years before I ever thought I’d be moving to Nashville, so Maxwell was the first roofing contractor I visited when I moved.”

After Shawn moved to Nashville, he joined the Maxwell Roofing team in January 2022. He was trained on various in-house tools and technology, including everything from Maxwell’s vintage machinery for custom hand fabrication to modern machines like the Flow Waterjet precision cutting table. As Fabrication Shop Manager, Shawn spends most of his days coordinating with various Maxwell Roofing superintendents to design, create, and deliver professional products tailored to each job’s needs.

What Makes Maxwell Different

While leaving the family business is always hard, Shawn is grateful for the opportunity to work at Maxwell. Although much of the sheet metal work Shawn does may never be seen after installation, he still approaches each project with diligence to deliver high-quality work.

“I love that good work doesn’t go unnoticed,” he described. “Our team deeply values communication, safety, respect, and attention to detail.” That attention to detail is certainly evident in the sheet metal products Shawn creates.

Outside of work, you can find Shawn cruising around in his hot rod, fishing, hunting, or hanging with his dog, Wrigley. Maxwell is incredibly grateful for the experience and dedication Shawn shows when he’s creating architectural and industrial sheet metal products that will last for years to come.