Month: October 2023

Employee Spotlight – Britney Conway

Posted on by Kathleen Maxwell

Anyone who has ever worked in an office role knows that office managers need a knack for organization, the ability to juggle multiple responsibilities, and the patience to work well with all types of personalities. Luckily, Britney Conway has all three of these traits in spades! Britney grew up in Arizona and Seattle as one of six siblings, so negotiation and organization are second nature for her. Her personality, kindness, and capability make her the ideal Administrative Coordinator for our team at Maxwell Roofing.

Britney joined our team earlier this year after returning to Tennessee from Florida. In Florida, she started her journey in the construction industry as an office manager for a residential roofing company, and she’s continued her work in a similar role for us. 

A Day in the Life of Maxwell Roofing’s Administrative Coordinator

Britney’s role as administrative coordinator role is unique for a variety of reasons. In many ways, she serves as part of the backbone of our operations. She interacts regularly with our internal team and serves as a welcoming presence to all the general contractors, vendors, potential employees, and customers we serve. 

Her wide range of responsibilities requires a vital combination of adaptability and professionalism. On any given day, Britney is responsible for supporting our team, managing bid opportunities, and keeping our systems updated. She also helps greet everyone who walks through our doors and has even used her talents to help us plan events. 

“Our entire office staff works together to make sure things run smoothly and that nothing falls through the cracks,” Britney said. “We have very open lines of communication, and everyone is always happy to help each other!” 

Why Britney Enjoys Working at Maxwell 

Maxwell Roofing’s reputation for being a trustworthy commercial roofing partner and prioritizing relationships with customers and employees initially intrigued Britney about working at the company.

“It was important to me to work for a good company that values their employees,” Britney said. “That is exactly what Maxwell Roofing does!”

After working in the roofing industry for numerous years, Britney recognizes that the team-oriented culture at Maxwell Roofing has made a difference in her day-to-day experience. 

“I appreciate the family culture and friendly atmosphere that Maxwell Roofing cultivates. Everyone is supportive and helpful. Even if it’s not in their job description, people try their best to help whenever possible.” 

Outside of Work

In her free time, Britney enjoys exploring new places around Nashville with her fiancé and hanging out with their two huskies, Ghost and Koda. She also enjoys hiking, traveling, and shopping. 

Customer Spotlight—Village Green Re-roof

Posted on by Kathleen Maxwell

After more than four decades of active involvement in the Nashville real estate market, Nate Greene has established himself as a prominent figure in the commercial real estate sector. He presently holds the position of executive vice president, partner, and co-founder of the Nashville branch of Colliers International, which happens to be the largest locally owned commercial real estate firm in Middle Tennessee. He has received multiple awards from commercial real estate organizations and the Nashville Business Journal. Nate was also named by the Nashville Post as one of the CRE Top 50.

Nate and his family have successfully overseen Greene Hills LLC, a family-based real estate investment group, for nearly half a century. For much of that time, they’ve trusted Maxwell Roofing & Sheet Metal to provide roofs for many of their commercial construction projects. 

A Family-Owned Company with a History of Success

Over the course of 45 years, Greene Hills LLC has evolved from a small real estate development company into a significant player managing numerous properties throughout Nashville. Today, the company specializes in providing support to high-end retail tenants.

As a recognized expert in the Nashville commercial real estate market, Nate Greene has emphasized the importance of fostering strong relationships and collaborating with reputable, locally based companies. 

This was the basis for his initial connection with David Maxwell, president of Maxwell Roofing, nearly a decade ago. Nate had this to say about Maxwell Roofing: “Maxwell is responsive and delivers exceptional quality work.”

A Notable Project in the Heart of Green Hills

During our most recent project for Greene Hills, we were asked to re-roof the Village Green property. Originally constructed in 1988, Village Green now hosts nearly a dozen tenants and has witnessed substantial growth since its inception. Situated in the heart of Green Hills, Village Green is a prominent landmark in Nashville, easily recognizable to anyone familiar with the city. 

One of the primary challenges for this re-roofing project was conducting the work without disrupting the operations of the current tenants, which include numerous local businesses. The two-story building spans approximately 34,000 square feet on a lot measuring 43,560 square feet. Our team devised a strategic plan to minimize risks during demolition and reduce the space required for materials.

Another unique challenge was executing the project in a high-traffic area. Approximately 25,000 vehicles pass by the property daily along Hillsboro Pike. This demanded creative solutions in terms of logistical planning and safety measures to ensure the project’s efficient, safe completion with minimal disruption to the surrounding environment.

When asked for advice about using Maxwell Roofing as a commercial roofing partner, Nate responded promptly: “Don’t hesitate to use Maxwell; you’ll receive more than you expect.”

We appreciate the opportunity to collaborate with Nate and serve as a reliable partner for Greene Hills, LLC, as they continue their mission to provide an exceptional experience for all their retail tenants.

5 Ways Maxwell Roofing Shines in the Nashville Area

Posted on by Kathleen Maxwell

For nearly 70 years, Maxwell Roofing and Sheet Metal has earned a reputation as one of the top commercial roofing companies in Nashville. As a family-run business, our reputation is critical to our success, and we’ve worked hard to earn the trust of local commercial business owners, facility managers, government agencies, and leaders at local nonprofits and schools. Today, we continue to lead the way by combining our traditional values and work ethic with an industry-leading customer service experience and a comprehensive roof-management program that educates, adds value, and extends roof life.

If you are looking for a commercial roofing contractor in Nashville that you can trust, here are just a few ways Maxwell Roofing stands out among other commercial roofing companies:

1. Superior Service 

Other companies might offer similar services, but not with the trust and care we add to our customers’ experience. At the beginning of every project, we take time to discover our customers’ goals, needs, and expectations. From there, our team collaborates with you to provide all the information you need to be confident in your choice, budget, and timeline.  Before we close any project, our team verifies that you are satisfied with our service, quality, and craftsmanship. Simply put, our service goes above and beyond our competitors’. 

Our partnership with Turner Construction to complete the TN State Library & Archives is one example of our service level. After completing the initial scope of work, the project was hit by an F3 tornado. Our team worked quickly to execute a new plan on an aggressive schedule. We tore off the roof we had just finished installing and re-roofed the building promptly. 

2. Experience and Trusted Expertise

The secret to our quality of service is found in our experience and longevity in the industry. Some things are earned over time, and we’ve invested time and effort to build our reputation. Over the years, we’ve had the opportunity to work on many projects — keeping up with the unique ways our city and industry have evolved. Other companies simply can’t offer our expertise and knowledge of the local economy because they don’t have years of service and experience under their belts. 

Our experience and expertise are valuable assets for clients like Ensworth School, which relies on responsiveness and practical solutions to keep their buildings protected and their students safe.

3. Solution-Oriented Process

One of the differentiators that most Nashville clients recognize is our defined and proven process of implementing solid solutions to complex challenges. We are a service-based company, not a product-based company. That means we find the best solution for you and will achieve both your short- and long-term goals.

At Maxwell Roofing, we’ve developed a thorough process that leads to customer satisfaction time and time again. Internally, it’s become known as “The Maxwell Way,” and it informs how we operate in every project. We train our entire workforce to embrace our solution-oriented process. 

Our proven process was one of the primary reasons that Walker Brothers Commercial Real Estate Group chose to partner with us after comparing Maxwell’s process with the alternatives offered by other roofing companies. “Once we did that, Maxwell Roofing was the only choice,” they shared. 

4. Professionalism

We realize that our work and interactions on the job site reflect your business. At Maxwell Roofing, all of our technicians are full-time employees and receive specialized training in roofing and customer care. That means you can count on our roofing crew to be responsive, always on time, and thoughtful while on the job.

Maxwell Roofing’s professionalism made a difference for The Woman’s Club of Nashville throughout that re-roofing project. “Maxwell provided quick responses, suggestions, and informative emails,” explained Diana Gray, WCN House Chair. “We are delighted and would recommend them for a job well done.”

5. Full-Service Roofing Partner

More than anything, Maxwell Roofing is committed to being your full-service commercial roofing partner, from new construction and re-roofing projects to 24/7 emergency repair and comprehensive planned maintenance. No other program in the area provides property managers, maintenance supervisors, facility managers, and building owners more value or a higher level of service.

For example, we’ve had the privilege of partnering with Brentwood Baptist for services ranging from entire roof replacements to preventative maintenance, service calls for leaks or additions, and more. Over the past eight years, we have serviced all of their campuses in some way, shape, or form.

 

Experience “The Maxwell Way” for Yourself

As a Nashville-based commercial roofing company, we recognize the importance of facilitating relationships to understand client needs and provide an exceptional customer experience. Over the years, our commitment to delivering outstanding service for every client is one of the primary reasons businesses choose Maxwell for commercial roofing in Nashville. 

Looking to get started on your next Nashville roofing project? Contact Maxwell Roofing to learn how we can help!

5 Questions Your Roofing Partner Should Ask Before a Reroofing Project

Posted on by Kathleen Maxwell

Reroofing projects are essential to the long-term health and safety of a commercial building, but they can often be tedious, stressful, and sometimes disruptive. Understandably, most business owners or property managers are concerned with potential disruption to their business and the cost and quality of work. That’s why when it’s time for a reroofing project, choosing the right commercial roofing contractor is so critical.

While we recognize that potential business disruption is a major concern amidst any reroofing project, another common worry is the significant financial investment that a reroof usually takes. However, we also have enough experience to know that hiring a roofing contractor should involve more than just evaluating cost estimates. You want to select a contractor that is knowledgeable and committed to your building’s success. 

Over the years, we’ve highlighted some essential questions to ask a commercial roofing contractor before hiring them or starting a new construction project. In this blog, we’re turning the tables by highlighting the crucial questions that a potential commercial roofing partner should ask you before a reroofing project. 

 

The Importance & Purpose of Asking Questions

The questions a potential commercial roofing contractor asks can reveal their expertise, commitment, and dedication to understanding your unique needs. As a prudent building owner or property manager, here are some key questions you should want to hear from your potential commercial roofing contractor when evaluating options for your reroofing project.

1.  What are your goals for this reroofing project? 

Before we begin work, it’s important for us to know how we can best serve you. An experienced contractor should inquire about your goals for the reroofing project. Whether it’s enhancing energy efficiency, extending the roof’s lifespan, or improving aesthetics, their understanding of your objectives will guide their recommendations.

2. Have you experienced any leaks, water damage, or other issues yet?

A contractor who asks about leaks or water damage is showing a proactive approach. Their interest in identifying potential underlying issues indicates a commitment to addressing problems beyond surface-level solutions.

3. Can you share more information about your building’s history and current roof? Do you have any future plans for the building?

A reputable roofing contractor should show genuine interest in understanding the history of your building and its current roofing system. They should ask about past maintenance, repairs, and any existing issues to tailor their approach to your specific needs.

Understanding your future plans for the building, such as expansion or renovations, also enables us to propose roofing solutions that accommodate your long-term vision.

4. What is your preferred budget and timeline for completion?

Your business operations may be affected during the reroofing process. A contractor who discusses your preferred timeline and works to minimize disruptions exhibits their concern for your operational needs. Asking about your budget also helps us suggest cost-effective solutions that align with your budget.

5. How can we ensure the safety of the building’s occupants and workers?

Safety should be a top priority for any roofing project. A contractor who raises the topic of safety measures, such as protective barriers and worker training, is dedicated to maintaining a secure environment for all parties involved.

 

Experience Matters: Explore Maxwell’s Track Record in Reroofing Excellence

This list offers insights to help you prioritize contractors who show genuine interest in your building, goals, and concerns. Choosing a contractor who asks these essential questions makes you more likely to form a strong partnership that leads to a successful and lasting reroofing project.

At Maxwell Roofing, we’ve had the opportunity to partner with countless customers on reroofing projects in nearly every industry, including single-unit commercial offices, historic buildings, mixed-use retail spaces, hospitals, and churches.  

Learn about Maxwell Roofing’s extensive experience and successful reroofing projects, or connect with our team to discuss your specific needs.